KIERA
Location
Delhi | India
Job description
* Salary review: Unique Growth & Performance evaluation every 6 months * This role will be under the scope of Publishing team which includes 5 members, and report to Game Publishing Director
JOB OVERVIEW AND RESPONSIBILITY: As a Game Live Service Operator, you will be at the heart of our game's operational excellence, ensuring our RPG titles remain vibrant, engaging, and smoothly running: - Oversee day-to-day operations of our RPG titles, focusing on both PVE Co-op Dungeons and PVP Battle Arenas. - Collaborate with development teams to schedule and deploy game patches, updates, and new content, ensuring a seamless experience for our players. - Plan and execute engaging live events and promotions that enhance community engagement and retention. - Monitor game performance and player feedback to identify trends and areas for improvement. - Work with the community management team to communicate effectively with our player base. - Manage in-game economies to ensure balance and player satisfaction. - Develop strategies to increase player lifetime value through engagement and monetization initiatives. - Produce regular reports on game performance, player feedback, and event outcomes to inform future strategies. REQUIRED SKILLS AND EXPERIENCES: - 5+ years of experience in live game operations or community management, preferably within the RPG genre. - Working experience in big studios such as Blizzard Entertainment, Riot Games, and Square Enix,... or similar size studios - Strong understanding of game mechanics, especially in PVE and PVP environments. - Creative thinker with the ability to conceive and execute engaging live events. - Strong communication skills, with the ability to articulate complex issues clearly to both players and internal teams. - Experience with game analytics tools and metrics. - Ability to work in a fast-paced and dynamic environment. - Passion for gaming, with a deep understanding of the MMORPG and online gaming community. - Fluent English PREFERRED SKILLS AND EXPERIENCES: Bachelor's degree in Game Design, Business, Marketing, or a related field is preferred WHY CANDIDATE SHOULD APPLY THIS POSITION: - Meals and parking allowance are covered by the company. - Full benefits and salary rank during probation. - Competitive salary, 13th-month salary, HOT bonus, Performance Bonus. - A half-year and End-of-year Bonus yearly depending on company performance. - Unique Growth & Performance evaluation every 6 months. - Recharge time, Sports, Buddy meals, Training allowances. - Culture of Remote working, Hybrid workplace, and Flexible working environment. - A fun & dynamic environment and freedom to be creative. - 5 working days/week: Mon – Fri with flexible working time. - Company trip, Team building twice a year & other community Tech activities. REPORT TO: CEO INTERVIEW PROCESS: HR screening > 1st Interview (with Operating team) > 2nd Interview (with CEO & Founder)Job tags
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