Location
Shimla | India
Job description
Duties & Responsibilities:
- Adhering to work timing and duty roster assigned by the Restaurant Manager
- Wear the prescribed uniform while on duty to maintain uniformity of appearance at the outlet.
- Adhering to the grooming and personal hygiene standards.
- Customer Relations (Greeting with a Smile Welcoming Thanking Answering to customer queries.
- Taking Orders from walkin and take away customers.
- Cash Desk Operation & Cash Settlements from the customers
- Adhering to all the SOP s at the outlet level
- Upselling with various addons & beverages
- Maintaining Outlet Hygiene and Cleanliness
- To ensure BOH area is clean and neatly maintained and the FOH is neatly organized
- To ensure the cutlery and crockery are neatly washed and available to customers as per SOP s
- Should ensure that company assets provided to the store are wellmaintained
- Escalate integrity issues
- Escalate Customer Complaints to the Restaurant In charge
- Knowledge Skills & Abilities:
- Effective communication & influencing skills
- Ability to work in a Team
- Excellent customer handling skills
- Customer Service Orientation
customer service,customer,communication,stewardship,hostesses
Job tags
Salary
