Location
Aurangabad | India
Job description
In a pharmaceutical company, an Assistant IT Officer plays a crucial role in managing and documenting various aspects of the information technology infrastructure. Here are five key roles and responsibilities for an Assistant IT Officer, particularly in the documentation part:
System Documentation:
- Maintain comprehensive documentation for all IT systems, including hardware, software, and network configurations.
- Ensure that documentation includes system specifications, installation procedures, user guides, and any updates or modifications made to the systems.
Security Documentation:
- Develop and maintain documentation related to IT security policies, procedures, and access controls.
- Work closely with the IT security team to document security incidents, investigations, and measures taken to mitigate risks.
Compliance Documentation:
- Ensure IT systems and processes comply with relevant regulatory requirements, such as data protection laws and industry standards.
- Document compliance measures, audit trails, and any necessary reports to demonstrate adherence to regulations.
Incident and Problem Management:
- Document and track IT incidents, including the nature of the problem, troubleshooting steps, and resolutions.
- Implement a systematic approach to document recurring issues, root causes, and preventive measures to enhance overall system reliability.
User Support Documentation:
- Maintain documentation related to user support processes, including helpdesk procedures, FAQs, and troubleshooting guides.
- Provide clear and user-friendly documentation to assist employees in utilizing IT systems effectively, reducing downtime and improving productivity.
By focusing on these roles and responsibilities, an Assistant IT Officer can contribute to the smooth functioning of IT systems, enhance security measures, and ensure compliance with regulatory standards within a pharmaceutical company. Documentation in these areas is critical for transparency, accountability, and continuous improvement in IT operations.
User Creation/ Activation/Deactivation,Data Reconcilation and Audit Trail Review,Periodic Review (User verification)
IT Asset,IT Audit
Designation: Asst.Officer IT
Vacancies: 1
Experience: 1.0 Year(s) - 2.0 Year(s)
Job tags
Salary
Rs 2.5 - 3 lakhs p.a.
