Maruti Suzuki
Location
Gurgaon | India
Job description
Division: ITIS
Department: ITCS
Job Location: MSIL Gurgaon
Job Title: IT Process Manager
Job Role: Managing the IT Policies, Procedures, Audits and Compliances
Reporting To: Department Head, ITCS
Level in the organization: DM-MGR
Educational Qualification: B. Tech. Graduation (With Specialization)
Any Other: MBA Preferred
Work Experience (Years): 2-6 years
Job Responsibilities/Job Description
Develop and maintain IT process documentation, including policies, standards, and procedures.
Establish and maintain IT governance frameworks to ensure consistency and alignment with organizational goals.
Conduct regular assessments of existing processes, identifying areas for improvement, and implementing changes to enhance performance.
Lead process improvement initiatives and work with stakeholders to implement changes
Collaborate with IT teams to ensure processes are integrated into their daily work and identify areas for automation
Identify and address potential risks associated with IT processes, implementing mitigation strategies where necessary.
Work with business stakeholders to develop risk mitigation strategies and plan
Ensure compliance with regulatory and industry standards related to IT processes. Ensure IT processes adhere to relevant regulations, security standards, and industry best practices.
Competencies / Skills
Proficiency in preparing clear, unambigious ,and comperhensive documents
Good Aptitude and Assertiveness
Good negotiation and persuation skills
Good presentation and communication skils
Good knowledge of Industry standards ( ISO 9001, ISO 27001, ITIL, CMMI Development )
Experience in conducting/facing audits
Experience in Risk management
Knowledge of any GRC tool will be an added advantage
Knowlege of 7QC tools and 6 Sigma will be an added advantage
Job tags
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