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Location

India | India

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Job description

DESCRIPTION

Transparency represents an incredible opportunity to raise retail industry standards around authenticity, product transparency, and supply chain tracking. Transparency is a strategic new software-as-a-service launched by Amazon for the global consumer goods industry. We are focused on building a global industry wide standard that allows consumer brands to track and trace goods through the supply chain, ensure only authentic product enters the supply chain, and provide consumers transparent information about the origin and authenticity of the goods they purchase both online and offline stores. Our customers include individual consumer brands who sell both on and off of Amazon direct and through a network of direct and third-party sellers

We are looking to hire a Program manager to help setup operational processes that will help scale Transparency for IN marketplace. This role will require the candidate to work closely with product management, business development, software teams and our other internal Amazon operations teams (fulfillment center operations and seller support operations). As part of the process you would also be expected to influence product definition and program strategy. This is a relatively new business area for Amazon and this role will present a unique opportunity to help lay the foundations of a scalable operations for a potentially large business for Amazon
Your Responsibilities include:
- Work closely with product management and brand on-boarding team to define Standard Operating processes for brand support
- Define and own metrics to measure operational performance of the team
- Identify and run programs for improvement of operational performance
- Influence Product roadmap: Bring insight from client interactions and work with product team to influence product vision and priorities
- Resolve any operational issues faced by brands as they engage with the program
- Work closely with other Amazon operational teams (fulfillment center operations, seller support, product quality incident management) to investigate and resolve issues faced by brands
- Run detailed analysis to solve critical business questions
- Own initiatives for training BizDev and operations associates

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Demonstrated exceptional interpersonal and communication skills, written and verbal.

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Master's degree
- Experience implementing repeatable processes and driving automation or standardization

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Job tags

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Salary