Cloud Administrator - T2

Location

Noida | India

Job description

Req ID: 269111

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Cloud Administrator - T2 to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

• Possess proficient knowledge and hands-on experience in Cloud administration, encompassing maintenance and troubleshooting.
• Demonstrate good familiarity with OS patching and proficiency in resolving server-related issues.
• Capable of participating in On-Call rotations and providing L2 level support during scheduled shifts.
• Skilled in updating Knowledge Base (KB) articles, Problem Management documentation, and Standard Operating Procedures (SOPs)/Runbooks.
• Showcase a comprehensive understanding and troubleshooting expertise in AWS cloud computing, including EC2, networking, AWS Databases (RDS), and backup and storage principles.
• Exhibit competence in AWS Storage services such as EBS, EFS, S3, and Glacier, including disk management, expansion, backup, and restoration tasks.
• Demonstrate a good grasp of networking concepts for constructing VPCs, Subnets, Landing Zones, ACLs, Security Groups, and implementing cloud security best practices.
• Display familiarity with a variety of AWS services, including Lambda, SNS, SQS, Dynamo DB, OpenSearch Cluster, Transfer Family, CloudWatch Dashboard, EFS, EKS Clusters, Step Functions, ELB, ACM Certs, Directory Services, and Networking.
• Possess a basic understanding of emerging technologies like cloud security and container orchestration (ECS, EKS, Kubernetes, or Docker Swarm).
• Collaborate with Site Reliability Engineers to analyze and resolve security issues within AWS environments for production applications.
• Assist in configuring and deploying identity and access management solutions for systems and applications, including Single Sign-On (SSO).
• Familiarity with the process of submitting cases/tickets with AWS support.
• Demonstrate dedication to delivering exceptional customer service promptly.
• Possess excellent written and verbal communication skills to interact with internal and external stakeholders effectively.

• Work Timings:

• Should be willing to work in a rotational shift with a 24x7 support window.

• Preferred Certifications:

• AWS Cloud Certified Associate
• AWS Cloud Certified Professional

• Basic Qualifications:

• 8+ years of overall experience
• 3+ years of AWS experience
• 3+ years of experience working in a diverse cloud support environment in a 24.7 production support model.

Job tags

Salary