Makoons Play School
Location
Ghaziabad | India
Job description
Company Description
Makoons Play School is a professional team with extensive experience in the field of childhood education. Our modern facilities provide a nurturing environment for children to learn and grow physically, cognitively, socially, and emotionally.
Operations Head Job Responsibilities:
Anticipates and tracks operational and tactical risks and provides strategic solutions.
Manages day-to-day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management.
Works with operations and admissions sales teams to help set and meet daily and quarterly goals.
Plays a significant role in long-term planning, project status reporting, and implementing change control processes.
Works closely with VP on other special planning and departmental projects.
Oversees and reports weekly, monthly, quarterly, and annual metrics.
Identifies trends and assess opportunities to improve processes and execution.
Completes reasonability testing and information validation prior to circulating findings and recommendations to key stakeholders.
Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
Collaborates with transitions and onboarding team as needed.
Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving stakeholders, and escalates to appropriate levels when required.
Assesses a variety of situations and provides clarity to the team and stakeholders.
Establishes and maintains credible, professional relationships with clients, internal business lines, and external vendors.
Solicits and responds to feedback while gaining commitment and support.
Supports back-office and firm-wide training programmes, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.
Stays up-to-date on industry regulations, trends, and technology.
Works closely with the management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance with regulatory-based best practices.
Qualifications
Job tags
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