Location
Chennai | India
Job description
Job Description (Posting).
' Work Experience: 8+
Work Location: Bangalore or Noida
Technology Stack: PING Access, PING Federation
8+ years of experience in IAM with minimum 5+ year of experience in L3 level of support in Identity and Access Management
Hands on installation and configuration of PING Access and PING Federation.
Hands-on experience to support
o Complete knowledge of process and flows of Open ID connect, SAML, OAuth.
o PING Access and PING Federate architecture design hands-on
o Hands on experience with integrating application with PING Access and PING Federation
o Lead the implementation for PING Access across the Agilent landscape
o Troubleshooting & Debugging problems
Experience in technologies such as LDAP, SSL, RDBMS and Linux
Ability to review existing deployment architecture and document-and-propose target deployment architecture
Strong analytical, problem solving & troubleshooting skills
Understanding and hands-on on REST APIs
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(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
Qualification
B-Tech
Skill (Primary)
INFORMATION SECURITY-IDAAS IMPLEMENTATION-PING FEDERATE Implement
Job tags
Salary
