Job Description Level: Full-time IT Asset Manager Role : -
Perform daily and long-term operational and strategic management of hardware and software
Plan, monitor, and record hardware assets and/or software license to make sure they complied with vendor contracts in different software tools
Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle
Ensure effective management of the CMDB and that the content contained is accurate
Server management technically sound on Windows Server's management. Understand the On prim to Cloud migrations.
Provide supervision to staff of procurement analysts
Provide KPI/Metric information and standardized reporting on a scheduled basis together with unscheduled reporting demanded by management
Take part in various projects, providing support to VPs of Infrastructure and Finance
Recruit a small team of asset analysts and supervise their performance
Define and enhance scheme for identifying hardware and software-related assets as well as CIs, including versioning and dependencies in the asset management tools, attributes, the Contract management library, and the CMDB
Manage inventory of CIs and assets, including dependencies and attributes), making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by the teams in charge in the tools to ensure that the vendor contracts are complied with
Responsible for managing lifecycle of hardware and software models in the DML right from their introduction to their retirement
Generate and distribute various reports, including compliance reports on current assets and CIs and their status also perform trend analyses
Perform verification and audit of DML and CMDB content verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and tract them
Manage activities concerning license compliance audits to be able to answer to requests from software editors effectively
Ensure process efficiency by implementing the key performance indicators suggest improvements to the process continuously
Design processes relating to software and hardware asset management, execute and enhance them
Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management
Take part in other ITSM processes, or as required perform as a back up to maintain operational activities Actively taking part in IT Audit for asset management
Create and execute governance and strategic asset management function
Collaborate with infrastructure teams to determine trends in asset performance
Perform research on industry best practice and incorporate it with organizational practices
Establish and maintain hardware and software maintenance database.
Requirements - Abilities, Knowledge, and Skills - for IT Asset Manager Role
Strong knowledge of IT software and hardware as well as five or more years' experience working as an IT asset analyst
Five years or more experience managing staff
Strong knowledge and five years plus experience working with a CMDB and the specific business services that it supports
Five years or more ITSM tool experience, as well as ServiceNow experience
Proven ability and experience in executing strategic asset management processes successfully
Profound knowledge of licensing agreements involving software, including Microsoft, IBM, and Oracle and any other software tools being use in the industry
Strong vendor management and negotiation skills
Strong knowledge of IT Service Management processes, as well as experience with Discovery tool
Possess BSC / Commerce graduate or Bachelor's degree in information technology, computer science, or business administration, or in another related field
Strong ability to carry out assigned tasks independently with little supervision
Excellent at performing multiple tasks at the same time without erring
