Muthoot Finance Ltd is looking for Regional Collection Manager to join our dynamic team and embark on a rewarding career journey
The Regional Collection Manager is responsible for leading and managing the collections team within a designated region
This role involves developing and implementing effective collection strategies, monitoring team performance, and collaborating with internal stakeholders to optimize the cash flow of the organization
Key Responsibilities:
Strategy Development:Develop and implement regional collection strategies to optimize cash flow and reduce outstanding receivables
Analyze market trends, customer behaviors, and industry best practices to refine collection processes
Team Leadership:Recruit, train, and mentor collection staff within the region
Set performance targets and provide regular feedback to ensure the team meets or exceeds collection goals
Foster a positive and collaborative work environment
Portfolio Analysis:Conduct regular analysis of the accounts receivable portfolio to identify high-risk accounts and implement appropriate collection strategies
Work closely with credit analysts to assess creditworthiness of clients and set credit limits
Client Relationship Management:Collaborate with sales and customer service teams to resolve client issues and disputes
Build and maintain positive relationships with clients to facilitate the collections process
Reporting and Analysis:Prepare and present regular reports on collection performance, including aging reports and key performance indicators
Utilize data and analytics to identify trends, areas for improvement, and opportunities to enhance collection efficiency
Compliance:Stay updated on relevant laws and regulations governing collections practices within the region
Ensure that all collection activities comply waith legal and ethical standards
Process Improvement:Continuously assess and improve collection processes to enhance efficiency and effectiveness
Implement technology and tools to streamline collection workflows
