Area Manager Operations Mgmt N&E

Location

Delhi | India

Job description

Role Description

• Implementation, Review, and monitoring of Contract Management Process:
• Develop a dashboard of key KPI's to monitor performance for effective implementation of Contract Management Process.
• Implement P-D-C-A process of continuous improvement on Cost, Quality, Delivery and Customer Satisfaction Index.
• Implementation of Quality Management System at the Centres.
• Ensure adherence to Quality Assurance Plan (QAP)
• Conduct planned Quality Audits of various Centres.
• Implement Quality Standards (Ex ISO 9001, ISO 14000 etc.)
• Plan training and development program with TSL Quality Assurance team to improve in- process capability of these facilities.
• Participate in Periodic monitoring and review of PQCDSM of the centre with the customers.
• Implement TSL H&S Policies
• Develop a process of regular internal H&S audit.
• Develop a H&S Plan for the centre.
• Implement 5S concept for management of housekeeping of the Centres.
• Operations Management & Improving Operational Efficiency
• Develop operational schedule based on OSP for each Centre.
• Monitor RM stocks at various stock points.
• Develop KPIs to monitor operational efficiencies.
• Develop MIS to update order progress and advance information of deviation.
• Risk Management & Prioritization
• Ensure risk identification, risk analysis, risk evaluation, risk mitigation, and risk monitoring for each centre.
• Guide site team/Vendors/Production partners and ensure Priorities of jobs sites are met based on requirements
• Cost Reduction / Working Capital Management:
• Study the cost elements and benchmark it with best in the Industry.
• Develop cost reduction plans through automation/efficient processes.
• Monitor age of the RM & FG stocks at each centre and coordinate with sales and LP planning team to ensure faster stock turnaround time.
• IT Support
• Support Centre's Operation team with selection of appropriate IT infrastructure.
• Implement necessary training in SAP processes and systems.
• Resolve IT issues in consultation with central IT support team.
• Support Centre with in understanding and supporting with various civil engineering software like CuBe+, AutoCAD, MS Office & BIM Managers.
• Capability Development – Processing Infrastructure
• Review and prepare gap analysis on operational capabilities.
• Develop a time bound plan to develop required processing capabilities.
• Take a sign-off of the plan and implement it in a time bound manner.
• Periodically monitor the progress and report and compliance to Central Teams.
• Capability Development – Human Resources
• Support SPC's management team in developing an appropriate organisation structure.
• Develop a customised Training Plan through Training Need Survey Process and implement it at each SPC centre.
• Audits and Stock Reconciliation, disposal of scrap and old stocks:
• Plan and implement stock audits with Regional Finance Manager.
• Close all the open audit observations in a time bound manner.
• Support sales planning team in effective disposal of scrap/old stock.
• Rejections and Customer Complaints:
• Implement corrective and preventive actions at Centre based on customer /CCMP feedback.

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