WNS
Location
Visakhapatnam | India
Job description
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Expectations : Processes in Scope Content Review or Moderation. Total Work Experience in years 7 to 10 years. Educational Qualification Bachelors Degree or above7 to 10 years of experience in core operations as frontline leader. Working knowledge of Driving operations and SLA metrics. Proficient in MS Excel and knowledge of MS Office Good to content management or review knowledge. Prior Team Management Skills ,Minimum 60 Resources. Must be able to multi-task and manage pressure of stringent deliverables. Needs to have analytical and logical bent of mind. Ability to effectively train staff on processes and procedures. Ability to effectively research, assess and resolve complex issues Strong analytical, organizational and attention to detail. Should have experience in client management.
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