Xpheno
Location
Bangalore | India
Job description
Pretium Enterprise Services Job Description: Analyst/Sr. Analyst _Evictions Company Profile Pretium is a specialized investment management firm focused on residential real estate, mortgage finance, and corporate credit. It is the second-largest owner and operator of single-family rentals with properties in the United States. With expert business service capabilities, Pretium Enterprise Services (PES), India, is integral to the growth, innovation, and transformation of its global operating companies. Partnering with global business and stakeholders to rapidly unlock value for our customers, teams deliver with excellence and ownership, enabling scalable growth. Job Details Job Title Function Analyst/ Sr. Analyst_Evictions Rental Operations Position Type Full Time Shift Timings Location Bangalore Allowances Role Summary Direct Supervisor Manager, Rental operations Salary Range NA Should be open to work in US Shifts (Rotational-Weekend/Night) depends on Business requirement Shift allowance Weekend Allowance The Role is part of operations team, responsible for managing/coordinating eviction process for tenants in US. External Interfaces Internal Interfaces local eviction attorneys Account Payable Team US Property Operations Team Quality Assurance Team Eviction department for Compliance Other relevant teams of the organisation Job Requirements Education Bachelor Degree Relevant Experience 2+ year experience in Auditing or in legal department involving legal processes or in US eviction Process 3+ years in operations-related roles involving non-voice processes Technical Know-how/Tools used Salesforce, MS Office, Evictions platform/portal exp is a plus Behavioural Skills Ability to build and maintain positive relationships internally and externally Attitude towards closure of issues and open to learn new things & contribute to areas beyond his workspace Job Description Directory Private and Confidential Page 1 Pretium Enterprise Services Roles & Responsibilities Operations Management of evictions through portals. 1. Handle eviction related cases, responding to requests via emails, sending demand letters as needed & filing 2. Assist in review and audit of eviction filings and overall demand/eviction process to maintain accuracy. 3. Monitor progress/ timeline of eviction completion & ensure compliance as per State statutes. 4. Monitor & update eviction portals and salesforce eviction platforms Stakeholder Management 5. Coordinate with multiple stakeholders to execute/resolve eviction related activities/issues on a daily basis. 6. Communicate with the quality team and other related stakeholders on process changes & Liaise with US Property Operations Team and/or evictions department/ Local eviction attorneys on compliance process. Skills needed 7. Should have very high level of attention to details & possess strong legal language understanding. 8. Should be able to identify process gaps and communicate with leads to implement the change. 9. Good interpersonal/ communication skills needed to handle multiple channels across with stakeholders. 10. Should be able to comfortably navigate through new technology. Key Result Areas Ensure productivity by maintaining good applications processed/day ratio Contribute effectively to the monthly closure of tasks within deadlines Help Your team lead in improving processes through automation. Adhere to the Quality Assurance score Disclaimer: The actual job title may vary basis relevant experience; the duties and responsibilities described above are an indicative list, the scope of the job may change as necessitated by business demands. Job Description Directory Private and Confidential Page 2
Job tags
Salary
Rs 1.5 - 5 lakhs p.a.
