Write copy to create a delightful experience with a human touch for Bigbasket's users.
Advocate the writing process across the organization, and develop voice and tone, and content strategy.
Collaborate with designers, product managers, developers, engineers, customer service, operations to test content, and weave insights and metrics into solutions that lead to a more reliable experience.
Leverage data, design research, user testing, and more to validate copy decisions and document the reasoning behind the directions taken.
Requirements:
Bachelor's degree in English, Communications, Journalism, Technical Writing, UX, Computer Interaction, or equivalent practical experience.
3+ years of experience writing and shaping content for multi-disciplinary projects.
Excellent language and communication skills (written, verbal).
Passion and love for storytelling and ability to simplify complex requirements.
curious to learn and ready to embrace uncertainty.
A portfolio of UX-focused writing samples and style guidelines.
Ability to comprehend terminology and work with information architecture and content hierarchies.