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Location

Chennai | India

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Job description

Branch Manager:
The role of an insurance branch manager is crucial in overseeing the operations of our company's branch. Insurance branch managers are responsible for managing a team of insurance professionals, ensuring the branch meets its sales targets, and providing excellent customer service. Here are some key responsibilities and duties associated with the role of an insurance branch manager:
Experience: 5- 8 Years
Team Handling Experience: 3-5 Salary: 8LPA
Team Management:
• Recruit, train, and supervise a team of sales & support staff.
• Recruit, train, and ensure productivity through the agents.
• Set performance goals for the team and monitor individual and collective performance.
• Provide coaching and mentoring to help team members improve their skills.
• Sales and Business Development:
• Develop and implement sales strategies to achieve branch targets and objectives.
• Monitor sales activities and results, identifying areas for improvement.
• Foster relationships with clients and explore opportunities for cross-selling and upselling.
Customer Service:
• Ensure that the branch provides excellent customer service to policyholders.
• Address customer inquiries, concerns, and escalations promptly and effectively.
• Implement processes to enhance customer satisfaction and retention.
Compliance and Risk Management:
• Ensure that the branch operates in compliance with all applicable insurance regulations and company policies.
• Implement risk management practices to minimize potential losses.
• Conduct regular audits to ensure adherence to internal and external guidelines.
Financial Management:
• Develop and manage the branch budget, ensuring financial targets are met.
• Monitor and control expenses to optimize profitability.
• Analyse financial reports and take corrective actions as needed.
• Training and Development:
• Provide ongoing training to keep the team updated on product knowledge, sales techniques, and industry trends.
• Support professional development initiatives for team member
Marketing and Promotion:
• Collaborate with marketing teams to implement promotional campaigns and activities.
• Represent the branch in community events and networking opportunities to enhance the company's visibility.
Performance Analysis and Reporting:
• Generate and analyze reports on key performance indicators (KPIs) to assess the branch's performance.
• Use data to identify trends, opportunities, and areas for improvement.
Strategic Planning:
• Contribute to the development of the overall company strategy and goals.
• Align branch activities with company objectives.
Communication:
• Maintain effective communication with upper management, other branches, and relevant stakeholders.
• Facilitate communication within the branch to ensure a cohesive and collaborative working environment.

Successful insurance branch managers possess leadership skills, strong communication abilities, and a deep understanding of the insurance industry. They must be able to adapt to market changes, motivate their team, and drive results in a competitive environment.
Key Skills:
• Excellent influencing and selling skills.
• Proven ability to manage and lead a team to achieve targets across the entire product range within agreed timelines.
• Strong leadership, interpersonal communication, and problem-solving capabilities.
• Proficient in MS Office.
• Thorough knowledge of the local market.

Role Specific Technical Competencies:
• Insurance: In-depth understanding of insurance products and industry dynamics.
• Team Management: Proficient in leading and managing a sales team.
• Product Knowledge: Comprehensive knowledge of the company's and competitor's products

Immediate joiners are preferred.
Interested candidates can contact below mentioned number.

Regards
Shailaja.S
HR Manager
9160697424

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Job tags

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Salary