YesOrYes
Location
Coimbatore | India
Job description
Experience: 10+years
Job Description
We are looking for a detail-oriented senior solution architect to design, develop, and deliver a customer
experience platform (CX platform) built on cutting-edge technology. The ideal candidate will have a deep
understanding of CX platforms, cloud computing, and emerging technologies.
The solution architect's responsibilities include improving the current IT infrastructure, optimizing business
operations, and setting the direction and approach for integrating information applications and programs.
The senior solution architect is also responsible for cataloging, developing, coordinating, communicating,
maintaining, and enforcing overall enterprise architecture models, representations, initiatives, capabilities, and
components to adequately perform the organization's business and technology activities.
To be successful as a senior solution architect, you should have excellent technical, analytical, and project
management skills. You should also have strong leadership, communication, and interpersonal skills.
PRIMARY RESPONSIBILITIES
• Design and develop a CX platform built on cutting-edge technologies and Work with the engineering
team to implement the CX platform.
• Excellent analytical and strong problem-solving skills, able to logically break down a problem into smaller
manageable parts to solve.
• Excellent communication skills both verbal and written.
• Creating business architecture models to reflect the organization's strategies and goals and creating and
implementing business visions and goals.
• Evaluating systems engineering, talent recruiting, and accounting models for discrepancies and
vulnerabilities.
• Organizing training to improve employees' knowledge and skills for future organizational growth.
• Conducting research in talent management to improve the organization's business operations.
• Ensuring efficiency, security, and support of the organization's goals.
• Determining the cost implications of various solution options.
• Developing plans to show how options will work and discussing these with the client in an
understandable way.
• Support the development of cross-functional business processes; identify alternative solutions, assess
feasibility, and recommend new approaches via technology enablement.
• Provide thought leadership in emerging technologies to the software development team.
• Works closely with Solution and Product Management teams, Technical Product Owners, Functional
Analysts and Architects to assist in definition of Solution / Product vision and roadmap, as well as, in
planning of the Program Increments.
• Work closely with business and digital stakeholders to fully understand the requirements, pain points
and areas of improvements, and to enable effective and suitable technology solutions.
• Drives definition of the Feature Integration E2E test scenarios.
• Assists with creation of the Solution backlog (Capabilities, Features).
• Reviews and helps to address the impediments and resolve Risks.
• Provides guidance to the teams on end-to-end solution components.
• Suggests alternative solution to customizations to drive standardization where possible.
KEY ATTRIBUTES
• A bachelor's or master's degree in computer science engineering or a related field.
• 10+ years of experience in IT and experience in system architecture.
• 3+ years of experience in Cloud Computing.
• 5+ years of experience in working with CX platforms.
• Excellent technical, analytical, and project management skills.
• Strong communication and interpersonal skills.
• Good leadership and motivational skills.
• Experience in enterprise applications development. Proficiency in both front-end and back-end
development is essential.
• Should have a strong grasp of programming languages, frameworks, and technologies used in web
development, such as HTML, CSS, TypeScript, ReactJS, Node.js, Python, and REST API etc.
• Deep understanding of system architecture principles, including the ability to design scalable, high-
performance, and secure solutions and should be knowledgeable about various architectural patterns,
such as microservices, service-oriented architecture (SOA), and event-driven architecture (EDA).
• Proficiency in working with relational and non-relational databases, including data modeling, query
optimization, and database performance tuning.
• Experience with cloud platforms like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud
Platform (GCP). Knowledge of cloud services, such as virtual machines, containers, serverless computing,
and managed databases, is crucial.
• Awareness of security best practices and the ability to implement secure solutions. Knowledge of
authentication and authorization mechanisms, encryption algorithms, secure coding practices, and
vulnerability assessment is crucial. Familiarity with compliance standards like GDPR or HIPAA is an
advantage.
• Understanding of DevOps principles and practices, including continuous integration and continuous
deployment (CI/CD), source control systems (e.g., Git), build automation, and deployment automation.
Knowledge of containerization platforms like Docker and container orchestration systems like
Kubernetes is beneficial.
key skill sets/roles played for the Senior Solution Architect CX Platform position:
Experience in Cloud Computing
Experience in CX platforms
Front end - HTML, CSS, TypeScript, ReactJS, Node.js, Python, and REST API, etc
Scripting languages - Python preferably
Architectural patterns, such as microservices, service-oriented architecture (SOA), and event-driven architecture (EDA)
Cloud platforms - AWS, Azure or Google cloud
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