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Media Operation Manager


Ovyo


Location

Goregaon | India


Job description

Title:

Media

Operations Manager Type:

Permanent Region:

India Location:

Mumbai (Goregaon)

About the Role: As a Media Operations Manager, you'll lead local teams ensuring smooth Video Streaming Operations in a live setting. Your role involves coordinating with Project and Service Managers, applying technical know-how, and adapting to a dynamic environment.

Responsibilities: Lead local Media operations executive for Video Streaming Operations. Coordinate with Project and Service Managers for effective teamwork. Ensure daily operations meet client needs and quality standards. Provide Level-2 Tech Support during Live Production. Monitor applications and infrastructure for smooth operations. Participate as a Supervisor in Live Streaming when needed. Be available outside regular hours and handle urgent operational needs effectively. Participate in recruiting candidates with OTT/Live Operations experience.

Required Experience: 5+ years of experience in Live Operations or similar roles within the Video Streaming industry. Strong technical background with the ability to understand and troubleshoot technical issues. Leadership experience with the ability to manage and motivate teams. Excellent communication skills in English, both verbal and written. Flexibility to work outside regular hours and handle operational requirements. Previous experience in OTT/Live Operations recruitment is a plus. Proactive approach to process improvement and adaptation to emerging technologies.

About Ovyo Ovyo works globally with companies in the TV & Media industries including some of the top household brands. Our people build the platforms that shape the way the world watches video and connects, working on a mix of long-term customer engagements and shorter consulting projects, quickly fast tracking their experience within the industry, and their career. We are a modern, dynamic company with some of the best OTT Engineers out there, and we focus on being a great place to work. Most of our technical teams are based in India and South Africa but we also have people in the UK (where our management office is) and Europe.


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