Strategic Partnerships and Revenue Operations Manager

Location

Mumbai | India

Job description

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Please read Zeta's Manifesto .

Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally.

Zeta Tachyon offers

- Rich digital-first cardholder experiences

- Native embeddable banking support

- Hyper-Personalization Policy Engine to launch segment-of-one card programs

- Web-based product configurators to launch in days vs. quarters

- Rapid innovation & extensibility via APIs, event streams, and more

- Modern & intuitive web-based back office experiences

- Next-gen regulatory risk & compliance capabilities

Zeta is actively working with the largest Banks and Fintech in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

Learn more @ , , , ,

About the role

• As Strategic Partnerships and Revenue Operations Manager, your role will encompass three critical areas: Partner Development, Revenue Assurance, and Presales and Proposal Management. You will identify and nurture strategic partnerships, optimize revenue through innovative pricing and efficient billing processes, and support the sales team by leading presales activities and responding to RFPs.
• Job Location: Mumbai/Bengaluru (India)
• You will be responsible for managing partnerships as well as pricing for the following subset of Zeta Offerings
• Card Processing SaaS Platforms
• Tachyon Credit
• Tachyon Debit
• Tachyon Prepaid
• Integrated Surrounds Systems
• Loan Origination
• Transaction Fraud
• Repayment Processing
• Customer Communications
• Reward Engine and Redemption
• Lifecycle Marketing
• Services
• Card, Statement and Letter Production
• BPO Services
• Digital Apps
• Mobile / Web Apps

Responsibilities

• Partner Development
• Identify and engage potential partners within the fintech and financial services ecosystem, leveraging market research and industry networks.
• Lead the evaluation of potential partners to assess compatibility and strategic value.
• Conduct negotiations to establish beneficial commercial terms with new and existing partners, ensuring alignment with strategic and revenue objectives.
• Oversee the partner onboarding process and manage ongoing relationships, aiming for growth and enhanced collaboration.
• Revenue Assurance:
• Develop competitive pricing strategies for Zeta's products, optimizing revenue while maintaining market competitiveness.
• Manage the billing and invoicing process, ensuring accuracy, compliance, and operational efficiency. This includes overseeing the development and implementation of new billing systems.
• Validate invoices from partners, ensuring they align with contractual agreements and company policies
• Presales and Proposal Management:
• Lead the preparation and response to RFPs and other requests from large banks and financial institutions, ensuring proposals are compelling and align with client needs.
• Support the sales team with presales activities, including product demonstrations, crafting presentations, and articulating the value proposition of our solutions to potential clients.

Skills

• Executive Communication: Exceptional ability to communicate effectively with senior executives and stakeholders, both verbally and in writing.
• Negotiation: Strong negotiation skills, with a proven track record of closing deals and establishing beneficial partnerships.
• Business Writing: Proficient in business writing, capable of crafting clear, persuasive, and professional documents, including proposals, contracts, and strategic plans.
• Strategic Thinking and Problem-Solving: Demonstrated ability to think strategically, analyze complex situations, and develop innovative solutions.
• Financial Acumen: Deep understanding of financial modeling, pricing strategies, and revenue optimization.
• Project Management: Excellent project management skills, with the ability to lead cross-functional projects and meet deadlines.
• Technical Understanding : Solid grasp of Issuer processor products, services, and regulatory landscape, with the ability to engage with technical teams effectively.

Experience and Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field. An MBA or equivalent advanced degree is strongly preferred.
• Minimum of 5 years of experience in business development, strategic partnerships, or revenue operations in the fintech or financial services sector.
• Experience with RFP processes and supporting complex B2B sales cycles.
• Demonstrated success in developing strategic initiatives, managing partnerships, and leading revenue-generating projects.
• Knowledgeable in billing and invoicing processes, with experience in implementing or optimizing operational systems.

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