Konecranes
Location
Pune | India
Job description
Your key responsibilities: · Leading a team of experts in SAP FICO and PS area OR assisting the Lead/Manager in this. · Team’s work planning, mentoring, escalation handling, shift rostering, resource management · Ensure team is motivated and internal conflicts are handled appropriately · Periodic Management Reporting · Assist in annual budgeting · Contributing in and driving Incident Management, Request Management, Change Management, Problem Management for your area of responsibility · Taking ownership of ticket handling process as per guidelines / best practices and ensuring to see that set KPIs are achieved for yourself and team · Taking ownership as Major Incident Manager in times of critical/high priority tickets (major incidents) in your area · Provide necessary support to colleagues during critical support situations · Contribute in continuous improvement ideas for improving efficiency and overall teamwork · Act as the technical point of contact to analyze and fix complex application and systems issues · Review all internal process documents and ensure they are up to date · Ensure effective communication and positive rapport with all stakeholders, especially with FI/CO/PS Cluster Team. · Performing role of technical lead and approving the Charm’s by applying the needed technical knowledge · Ensuring that the induction and KT plan for new joiner are documented · Ensure there is at least working knowledge of VIM and Travel Management within entire team. · Ensure that all the integrations with FICO & PS module are ongoing without any issues · Contributing in various SAP projects as per need and at client location as necessary · Adhering to defined company policies, values and code of conduct · Ensure way of working that complies with audit requirement
What we expect from you: · Must have good configuration / customization knowledge of FICO & PS module · Must have sound knowledge of IDOC/EDI handling · Must have worked on all submodules of FICO like AA, GL, AP, AR, Tax, Bank, CCA, PCA, CO-PA, Product Costing etc. · Must have knowledge about P2P and O2C cycle with journal entries · Good understanding on integration with SD, MM, PP, QM, VC, HR · Good to have understanding on VIM and Travel Management · Good to have complete understanding of business processes like ETO, CTO, MTO, MTS etc. · Good to have knowledge of user exists and developments related to customer specific needs i.e. preparing FS document, testing, training to users and process of ChaRM · Good to have knowledge about ITIL and Solution Manager · Good to have earlier exposure on Implementation / Upgrade / Rollout projects · Good to have knowledge on S/4 HANA, RPA, Test Automation · Nice to have awareness about ISO 14001, 45001 requirements What we can offer you: · Insight to world class IT Service Delivery. · Competitive Salary and Work-Life balance · Innovative and dynamic working environment · Support of an excellent IT Service Delivery Team · Possibility to work in leading crane building company with leading technology · Opportunity to take part in SAP rollouts and travel.Job tags
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