Clinton Health Access Initiative (CHAI)
Location
Panchkula | India
Job description
WJCF will support Haryana in driving adoption of ABDM in the private sector, as the Development Partner under the NHA s 100 Microsites initiative
- Our primary responsibilities include building capacity of the field staff deployed by the Interfacing Agency and supporting the State ABDM Office in monitoring progress and reporting to the NHA
- Apart from the three key stakeholders (State ABDM Office, Interfacing Agency and the NHA), we will also work closely and collaboratively with multiple stakeholders, including state-and-district level authorities, statutory bodies such as medical commissions, professional associations, and of course, the healthcare professionals themselves
- WJCF is looking to hire an Associate to work in close collaboration with the Haryana State ABDM Office in Panchkula and support the Interfacing Agencies working for the implementation of microsites to help drive adoption of ABDM among healthcare professionals in the state
- A particular focus of this role is to support the State ABDM Office in widening their engagement with healthcare professionals by leveraging various existing platforms such as medical conferences, digital health events, and such others and deepen the engagement with the healthcare professionals through implementation of microsites
The microsite approach to adoption is important for the ABDM ecosystem in two main ways:
- By engaging deeply with an ecosystem of providers, it helps catalyse demand for ABDM through a flywheel effect - demonstrating the value of ABDM to all stakeholders, thereby jump-starting wider demand-based adoption.
- As sites for learning and experimentation, microsites deepen the ABDM ecosystem s understanding of attitudes, incentives and circumstances that can drive or hinder adoption of ABDM, thereby helping to identify new use cases and sharpen its value proposition.
This role provides an opportunity to be at the heart of and directly influence the nascent and fast-moving digital health journey in India. While based out of the State ABDM Office in Panchkula, the successful candidate will work closely with an Analyst who is also based in Panchkula and our ABDM Adoption team based out of the NHA.
Primary responsibilities will include:
- Build a working relationship with the State ABDM Office (SAO), Haryana
- Proactively identify area(s) of support including but not limited to (i) Capacity building, (ii) IEC deployment in the state to drive ABDM adoption
- Building key stakeholder relationship(s) with (i) ABDM-enabled IT solution providers, (ii) Medical Associations and Councils, (iii) State ABDM office, and other(s) as required
- Building useful tools and checklists for the interfacing agency to optimise the interfacing agency s field team outreach (e.g., visit planner, visit checklists, FAQs, reporting forms, etc.)
- Monitor the progress of the microsite(s) implemented in Haryana and support the State ABDM office in documenting the learnings and reporting progress to National Health Authority
- Regular problem solving and coaching the Analyst and interfacing agency in the state
- Identification, on-boarding and collaboration with ABDM-enabled IT solution providers
- Supporting SAO to identify and participate in medical conferences, workshops, and CME sessions to convey benefits of becoming a part of the ABDM ecosystem
- Engaging professional bodies and associations of healthcare professionals to leverage their existing communication channels (sessions, newsletters, magazines, blogposts, and such others) for spreading awareness about ABDM among their members
- Exploring other innovative ways to reach out and engage healthcare professionals to enable them to participate in India s digital health journey
- Strengthening the capacity of the SAO by supporting them in on boarding a Program Management Unit (PMU) for ABDM implementation in the state
Required
- Masters/Bachelors degree in management, public health, engineering, digital health, public policy, or similar fields.
- Work experience of 5+ years in digital health, management consulting, public health, public policy, or allied areas.
- Proven performance in a fast-paced, results driven environment.
Preferred
- Experience working in a multi-stakeholder environment and / or government stakeholder management experience would be a strong positive.
- Experience in e-governance or digital health programs in India.
Skills & Traits:
Required
- Excellent analytical (qualitative and quantitative) skills and communication (written and verbal) skills.
- High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word.
- Willingness to travel across states, as required (up to 40% travel).
- Ability to think strategically, handle ambiguity, and problem solve in a fast-paced, limited-structure, multicultural environment.
- Impeccable integrity.
- Humility and open-mindedness.
- Learning mentality.
- Tenacity and resourcefulness.
- Willingness to speak up, and then to commit once a decision is taken.
- Fluency in English.
Preferred
- Ability to navigate complex processes and influence decision-making in a professional and collaborative manner.
- Fluency in Hindi and additional Indian language
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