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Product Manager


MOZARK


Location

Gurgaon | India


Job description

Company’s Profile Delivering the best Digital experience. We enable over 100+ companies across telecom, media, fintech, retail, manufacturing & public sector verticals to test their digital experience on the widest variety of devices, locations and networks. Through synthetic testing, end-to-end automation and on-field infrastructure, our report and diagnostic tools allow you to monitor and identify failure points in your digital journey. Our analytics help you access, analyse, and enhance your global digital experience. We are a global company supporting and collaborating with regulators, public entities, enterprises, operators, and people worldwide.

Job Description It's a global role responsible for managing the product throughout the product lifecycle from planning to execution in support of organizational strategy and objectives.

What you will do ? -Write detailed user stories and acceptance criteria, draft user flows, communicate project scope effectively, and manage products through development, QA, UA Testing, and launch - Ability to understand business and technical requirements & conceptualize end-to end solutions - Ensure requirements are communicated effectively to business, design, operations, CS and development teams. - Manage agile product development process from a product management point of view - Participate in scrum meetings, planning, reviews and retrospectives - Maintain and prioritize the product backlog and track feature releases with different stakeholders - Work with QA and engineering teams to streamline system integration, test and improve product features - Serve as an in-house expert for our products and become the go-to person for all functional issues - Manage all aspects of in-life products, including customer feedback, requirements, and issues - Minimum 3-4+ years of experience in Telecom products e.g CRM, SDP, Billing & Service provisioning.

What you must have ? - A Bachelor's degree in Computer Science, Engineering or equivalent preferred - 5-7 years of experience in product development & management expertise in the payments / mobile app / consumer application / telecom domain - Tech savvy and passionate about building products. - Experience in technical documentation is a must. - Prior experience in product development or management is desirable but not mandatory - Excellent writing and editing skills in Microsoft Word, Excel, PowerPoint - Comfortable using Google Analytics, Slack, Trello, Jira, Confluence, and/or similar analytic tools, testing platforms, and tracking tools - Understanding and capability to define Call flows, Business flows, use case flows and documents them - Have worked on integrations with the multi-vendor environment


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