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Location

Mumbai | India

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Job description

Sr. No

Job Description & Primary Skills(Must Have)

1

Carry out the advance level of experience on troubleshooting on technology supported. (AWS,GCP & Kubernetes)

2

6+ Years experience in managing AWS / GCP / Kubernetes Platform

3

6+ Years Experience/ Conceptual knowledge on AWS technologies and tools:S3, Lambda, EC2, VPC, SQS, Cognito, IAM, WAF, Route 53, CloudFront, CloudWatch, Load Balancer, Transit-Gateway, Storage-Gateway, Security-Group, VPN, SES, AWS Transfer Family, AWS Backup Service, Cloud-trail, ECS, EKS and Landing Zone

4

5+ Years Experience / Conceptual knowledge on GCP technologies and tools:Cloud DNS, BigQuery, Buckets, Inter Connect, Cloud VPN, Cloud Storage, Compute Engine, VPC, Firewall (GCP), Fortinet Firewall, Cloud NAT, StackDriver Monitoring, Logging, Cloud Armor, Cloud Functions, Cloud Scheduler, GKE and Landing Zone

5

5+ Years Experience/ Conceptual knowledge on Azure technologies and tools:Azure AD, Azure Storage Accounts, Azure Virtual Machines, Azure SQL, Recovery Service Vault, Azure Load balancer, Azure Monitor, Azure PublicPrivate DNS, vNet (Peering) and Azure VPN, WebApps, ARM, CLI

6

5+ Years Experience with Containerization (Docker) and Container orchestration platforms (Preferably Kubernetes), kubernetes clusters, Pods, Containers, Openshift, Anthos

7

Knowledge on various tools:migrations(AWS Migration Hub, CloudEndure, Compute for Migrate)

8

Provisioning tools: Terraform, AWS CloudFormation, Google Cloud Deployment Manager

9

Good exposure to scripting knowledge(Shell, phython)

10

Well versed with ITIL processes

11

Responsible for guiding L1 & L2 resources technically

12

Handle Escalations, Severity incidents, Critical Projects

13

Provide POA for Change Requests, Feasibility

14

Preparation of SOP's, Documentation, Solutions, RCA,Work on SIP, Assessments

15

Responsible for the uptime of the various client projects being managed / monitored.

16

Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.

17

Raise and also technically update the tickets in ticketing system for all the issues handled / worked upon.

18

Shift report generation on daily issues handled / escalated in the form of Daily reports.

19

Apply patches to the OS / applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders.

20

Ensure earlier resolution to the issues to meet SLA

21

Following up with Vendors – hardware & software whenever required & resolve issues by minimizing downtimes

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Job tags

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Salary