Archer Integrated Risk Management
Location
Bangalore | India
Job description
Job Details
Description Location: Bangalore, India Archer Technologies helps organizations manage risk in the digital era – uniting
stakeholders, integrating technologies and transforming risk into reward. As true pioneers in
Integrated Risk Management (IRM) software, Archer remains solely dedicated to helping
customers manage risk and compliance domains, from traditional operational risk to
emerging issues such as Engage and ESG. With over 20 years in the risk management
industry, the Archer customer base represents one of the largest pure risk
management communities globally, with more than 1,200 customers including more than
50% of the Fortune 500.
General Summary Archer is the industry-leading vendor of enterprise software for governance, risk management, and compliance (GRC). Over a thousand customers worldwide harness the Archer GRC platform and its comprehensive suite of solutions to automate the compliance process, meet their risk objectives, and optimize business. More Info
Archer Professional Services is focused helping customers across all industries achieve a return on their investment in Archer's products, through the end-to-end delivery of consulting and technical solutions, and by supporting and enabling Archer's partners to deliver their solutions.
Key Responsibilities
- Work on-site or remotely to deliver Archer enterprise solutions to our customers.
- Represents Archer in a professional manner to customers, partners and other personnel at all times.
- Implement, integrate, and test Archer solutions, including installation, product configuration, and deployment of Archer through traditional and modern software lifecycles.
- Assist in capturing and documenting the customer's business processes and functional and nonfunctional requirements.
- Assist in detailed design of Archer-based solutions that meet the business requirements and constraints.
- Assist with transitioning solutions to business-as-usual operations, including change management, knowledge sharing, documentation, issue resolution, and post-deployment support activities.
- Develop and maintain a strong understanding of the Archer services portfolio, underlying technologies and delivery methodology.
- Achieves and maintains Archer Administrator I and II Certification.
- Provide consulting services to customers and partners on Archer products and solutions.
- Performs knowledge transfer sessions or end user train-the-trainer training to customer representatives.
- Assist from time to time with services pre-sales activities, including scoping, estimation, and assisting with statements of work and document templates.
- Maintains effective time recording and management reports in accordance with published procedures. Keeps Engagement Managers informed of activities, alerting them of any issues promptly.
- Establish good relationships with technical counterparts in RSA, and in our customers' and partners' organizations.
- Maintain an active knowledge of current industry trends and new technologies.
Core Requirements
- Bachelor's degree, ideally in a technical discipline and 5+ years of relevant technical and business experience in the GRC field, ideally in medium-to-large enterprise environments. This should include audit, risk, policy, and compliance management, and with exposure to areas such as business continuity, operational risk, incident management, vendor risk, asset management, or security operations.
- A good understanding of business process, web forms-based data capture, workflow, data integration (CSV and XML), and databases.
- Excellent verbal and written English skills, including developing technical documentation and operational guides.
- Demonstrate sound business and technical judgments and have excellent analytical skills.
Preferred Skills - Good understanding of information, application, and network security. For installation work, it is important to have a good appreciation of IT platform components such as Windows Server, IIS, MS SQL Server, including clustered and HA environments, system administration and monitoring.
Job tags
Salary
