Barclays
Location
Chennai | India
Job description
Job Title : Insights Consultant - OE
Location: Chennai
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
Hybrid Working
Structured hybrid role:
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.
Introduction:
Uses data and analytics to diagnose, develop and support the implementation of strategies to improve the overall effectiveness of the organisation, collaborating with HR (particularly HRBPs), business leaders and colleagues across all levels to identify and address areas for improvement. All aspects of organisational health are considered, covering organisation design, governance and ways of working, talent (skills and DEI), leadership and culture.
Projects will often involve being part of multi-disciplinary teams from across both People Analytics & Culture, the HR function and sometimes the wider business, to help fully scope and understand the business problem, before determining the best research and analysis approach to address the relevant business questions. Forming strong collaborative relationships with PA&C People Sciences, PA&C Account Management, HR Chief Data Office (CDO) and PA&C Data Products will be key to delivering successful insight consultancy projects with lasting impact.
The role requires strong relationship management and consultancy skills to first of all understand respective business problems, before then applying problem solving and analytical abilities to appropriately diagnose the issues at hand and offer up actionable insights that can be tracked over time. Storytelling will be a key skill to enable the role holder to be able to translate a variety of datasets into compelling narratives, that both influence and steer business decision making, to deliver great outcomes for Barclays.
What will you be doing
Org Effectiveness (OE) Consultancy Project Support & Delivery
Support the lead Senior Insight Consultant (Org Effectiveness) to parter with HRBPs and their business teams, to fulfil a number of key activities aligned to the successful delivery of an organisation effectiveness project
. Diagnose the business strategy and problem : work with the Senior Insight Consultant (Org Effectiveness) to clarify the organisation's mission, vision, and strategy and the subsequent identification of organisational health opportunities in alignment with these. Analyse and prioritise areas for improvement accordingly.
. Solution design : Drawing on a range of quantitative and qualitative data sources, develop and design organisation change initiatives aligned to the aspect(s) of organisational health that has been prioritised for improvement (e.g. organisation design, ways of working, culture, leadership, skills and DEI based workforce plans).
. Change intervention delivery : Help the Senior Insight Consultant (Org Effectiveness) to support HR and business leads with the implementation of prioritised change initiatives, through continual guidance, consultancy and advice where required.
. Benefits tracking & monitoring : Enable the business and HR to identify and track the right KPIs and overall effectiveness measures of the identified initiatives, through the provision of accurate self-serve data and analytics tooling.
What we're looking for:
o Problem Solving & analytical thinking - the ability to think expansively and creatively when researching and solving problems, and comfortable in using a range of analytical techniques.
o Organized and able to lead programmes and working groups -Methodical and structured in approach excellent project management and prioritisation skills, capable of working across multiple projects and to tight deadlines
o Relationship management & consultancy - excellent communication, influencing and stakeholder management skills. Experience managing broad range of stakeholders, including those at senior levels within HR and the business, and be able to adapt style accordingly.
o Story-telling - ability to translate complex technical detail into simple, compelling narratives that lead the customer to tangible actions they can take to address business challenges.
o Commercial acumen - strong understanding of how corporate organisations operate, including a good level of commercial knowledge (business strategy, financials) to help inform how data informed recommendations can impact commercial outcomes.
o Data tools & platforms - experience of working with MI Direct Access Tools (e.g. dashboards) and data platforms, understanding of the benefits and solutions they provide.
o Microsoft Office - Advanced Excel and experience of producing executive level presentations in PowerPoint.
Skills that will help you in the role:
. Expertise in analysing data, understanding trends and developing recommendations.
. Minimum educational qualification - Bachelor's degree or equivalent
. Experienced in using the following HR technologies :
o OrgVue organisation modelling platform (or equivalent)
o Workday within an HR environment and its reporting modules.
o Experience of Qlik Sense.
o Experience of Sales Force or Service Now.
Where will you be working
Chennai
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
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