Strategic Accounts Intern
Location
Bangalore | India
Job description
Description
2024 Business Value Services | Strategic Accounts Intern | Job Description (India)
Role: Internship
Duration: 8 week program (Summer 2024)
Location: Bangalore
About Salesforce :
- The Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way.
- Founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model
- Ever evolving, fast-paced and an intense environment filled with extremely smart people with different backgrounds and experiences
- There is still a start-up mentality that everyone rolls up their sleeves to do the work.
- Managers genuinely care for their teams and the level of respect everyone gives each other is everywhere. You will have a voice and the opportunity to share it
About Futureforce:
Futureforce is for college students or new grads wanting to experience life at Salesforce, one of the World’s Most Innovative Companies and one of Fortune’s “100 Best Companies to Work For. Futureforce offers a collaborative work environment, which fosters innovation, provides flexibility and most importantly is fun!
ABOUT THE ROLE:
The Business Value Services team at Salesforce is looking for highly talented, curious, and passionate individuals, who excel at strategic analysis, to partner with our customers and sales teams on articulating how digital transformations with Salesforce Solutions will drive business and financial value for our customers.
During the internship, you will work closely with our Sales and Solution Engineering teams to support strategic and forward-thinking customer engagements. Your role on the team will be to provide a credible and compelling point of view on how the proposed solutions will drive quantified financial impact for our customers. Additionally, you will collaborate with other stakeholders to develop thought leadership around targeted value-selling initiatives that will be leveraged by the company.
More specifically, this role will entail one or more of the following:
● Partnering with Sales teams to deliver the best solution recommendations for our customers
● Understanding your customers’ business strategies
● Acquiring working knowledge of business processes & challenges
● Creating business value frameworks & hypotheses
● Building compelling business cases that provide financial justification for investment in Salesforce
● Developing credible supporting financial analysis (including models & executive presentations)
● Analysing potential market opportunities and impacts
● Creating innovative & impactful thought leadership on new Salesforce products
● Elevating our value selling approach with your unique insights and experience!
● Bringing your full and authentic self to work every day!
RESPONSIBILITIES: ● Collaborate with prospective customers and sales teams to identify, prioritize, and understand key impact drivers (KPIs & metrics) in order to illustrate how our solutions will help solve their business challenges and drive value creation
● Facilitate internal and external discovery around customer business roles and processes across a wide range of companies and industries (i.e. professional services, high tech, manufacturing, public sector, etc)
● Build robust and relevant ROI models to quantify the impact of deploying Salesforce solutions
● Create and deliver compelling executive-level presentations to a C-level audience
● Provide value selling thought leadership & coaching to sales in order to accelerate sales cycles
● Collaboratively develop a value point of view for a specific (and typically new) Salesforce solution
● Contribute business strategy & value selling expertise throughout the entire Customer Value Lifecycle
REQUIRED SKILLS & EXPERIENCE: ● Currently pursuing degree and graduating in
2025/2026● 2-4 years of prior work experience required o Prior professional experience in complex selling environments or consulting will be a plus ● Ability to create thorough, accurate, and impactful business cases
● Must be a high energy self-starter with creative, attentive, organized tendencies with a high-degree of comfort owning and running initiatives in a start-up paced enterprise software company.
● Ability & comfort in working with cross-functional teams including Sales, Solution Engineering, and Product Marketing.
● Excellent quantitative analysis and financial modelling skills
● Strong comfort and confidence facilitating and presenting to executive audiences
● Comfort with ambiguity and moving initiatives forward by defining answers to unresolved open questions.
● Proven ability to effectively manage multiple projects and priorities with tight deadlines
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