Yesbank
Location
Visakhapatnam | India
Job description
Core
Responsibilities
Relationship Management :
. Manages the banking and investments relationship and is responsible for overall growth of Liabilities
& Investment business from branch/retail customers
. Develops, manages, and expands customer relationships by providing service level which exceeds
client expectations of most important customer segment
. Identifies current and potential relationship with additional revenue potential and grow business
volumes for larger share of customer wallet
Generating Incremental Business
. Sales targets spread across liabilities, retail assets, business banking, forex, cards, investments etc
. Proactively sells the full range of consumer and commercial product to current and potential
Relationships
. Deepens existing relationships or acquires new customers to Increase CASA balance in allocated
portfolio
. Drives higher product and channel penetration to deepen mapped relationships and to increase
customer relationship value with the bank
Customer Engagement:
. Ensures portfolio quality by regularly engaging with each mapped relationship and maintaining the
desired relationship values
. Face to the client and First person Responsible for service and sales satisfaction of mapped clients
Investments
. Analyses financial needs of the customers and offer appropriate product with utmost transparency
. Drives revenue business to generate fee income through products like mutual funds, investments and
insurance
Audit & Compliance
. Adheres to the Bank's policy on acquisition/BSA/KYC etc as well as compliance requirements of
regulatory authorities (RBI/SEBI/AMFI/IRDA, etc)
SelfManagement
Responsibilities
. Defines performance goals at the start of the year in discussion with the reporting manager and
ensures that the goals are monitored and achieved during the course of the year.
. Takes ownership of his/her own learning agenda by identifying development needs in consultation
with the reporting manager and working towards bridging the gaps through various means which
go beyond just training.
. Understands the competencies relevant to his/her role, and works towards displaying as well as
developing these effectively.
. Keeps abreast of relevant professional/industry developments, new techniques and current issues
through continued education and professional networks.
Risk and
Internal Control
Responsibilities
. Follows risk policy and processes to mitigate the operational, regulatory, financial, informational,
reputational and audit risks as instructed by the departmental manager.
. Executes the established internal control systems and compiles relevant information for departmental
audits, as necessary.
SECTION IV: KEY INTERACTIONS
Key Internal
Interactions Purpose of Interaction
Channel Partners . Coordinate with product and programs teams to drive channel activities and initiatives
Other Unit RM's . Connect with Business Banking RM's, ADM, RBDL, PSM to maximize leads and generate cross sell
opportunities
. Liase with key stakeholders eg YSB, HCM, FCU to execute organizational mandates
. Solicit support as required to close key job deliverables
Key External
Interactions Purpose of Interaction
Prospective YBL
Customers
. Present the organization in a professional and positive manner to generate interest and capture
mindshare
Existing YBL
Cusotmers . Seek to engage and identify opportunities to increase the overall wallet share
SECTION V: KNOWLEDGE & EXPERIENCE
KNOWLEDGE
Minimum
Qualifications
. Bachelor's degree
. Master's degree is preferred
Professional
Certifications
. AMFI/NCFM/NISM/IRDA/JAIIB/CAIIB & such relevant certifications will be an added
advantage.
Language Skills . Written and spoken English is essential
EXPERIENCE
Years of
Experience . A minimum of 2 years of relevant experience with at least 1 year in a similar role
Nature of
Experience . Prior experience in BFSI Sector
Job tags
Salary
