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ASSOCIATE CONSULTANT


HCL Technologies Limited


Location

Nagpur | India


Job description

Job Description (Posting).

VMware Horizon View AdministratorJob Description: - L3 Level Proficient in VMware Horizon View versions. Install/Configure/Manage enterprise-level virtual environment based on VMware & Citrix platform Install/Configure/Manage enterprise-level virtual environment using VMware ESXi 6.x Implementation and Administration of Horizon View & Citrix components like Connection Servers, Security Servers, DDC Servers, Storefront Servers etc Hands on experience on graphics VDI environment (vGPU with dedicated, shared) User & GPU profile assignment & Re-assignment Good working & understanding on ITIL Framework. Handon experience or knowledge in Control up Experience on Implementing policies within VDI environment using GPO Hands on experience on provisioning of various types of desktop pools (Dynamic, Static, Floating etc) Hands on experience on building VDIs and templates in accordance with standard OS images & mandatory tools/agents Hands on experience on any HCI solution (e.g VXrail, Nutanix, HyperFlex, Simplivity etc). VXrail is preferred Hands on experience on Virtualization, Cluster and Storage concepts Hands on experience on VMware vSwitches & policy configurations (standard, distributed) Hands on experience on configuring vLANs, vSwitches, Portgroups within vSphere environment Good Understanding of enterprise level storage-SAN/NAS & storage protocols like NFS, iSCSI , FC etc Good understanding of application virtualization and testing and publishing the applications Should have good knowledge on VMware VSAN Should have detailed understanding of all components of HCI (N/W, Storage, Sever, Hypervisor etc) Experience in diagnostics performance related issues from all aspect of virtual infrastructure (VDI, VDI Core components, Slowness, GPU etc) Perform daily health check of servers, VDIs & VDI core components Remediation of reported vulnerabilities as per the guidelines Good Understanding of Infrastructure components like Server Hardware, Network & Storage etc Should be able to plan & execute various major activities like server & OS upgrades independently with minimum support Should have experience in working with vendors to raise support tickets, follow up & ensure closure of ticketsDesired Candidate Profile 8-10 Years of proven experience with VMware Enterprise Products. Bachelor s degree in Computer Science or Information Technology or a related discipline Open with 24/7 shift and good communication skills. Coming from a Strong Troubleshooting background. (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

Qualification

B-Tech

Skill (Primary)

Technical Skills-Systems Internal & Storage-Vmware


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