Service Delivery Leader Operations

Location

Noida | India

Job description

Be a member of global transformation team executing large scale business process re-engineering projects in Insurance operations

As part of global transformation team:

• Own multiple workstreams of business process re-engineering projects
• Independently drive discussion, problem solving meeting with senior operations leaders
• Contribute to transformation practice building activities
• Lead team members and be responsible for their professional development

• Insurance experience
• MS Office, Visio

Functional Skills

• Current state assessment of Insurance processes.
• Future state designing
• Improvement opportunities identification
• Solutions designing
• Project management
• People Management

Soft skills (Mandatory / Desired)

• Strong analytical and problem solving skills
• Strong relationship building skills
• Team player with ability to create and deliver high-impact communications to stakeholders (written and oral)
• Facilitate workshops, discussions among multiple stakeholders and obtain alignment on alignment on agenda items
• Proactive, self-motivated, ability to work independently with minimal guidance.
• Ability to adapt approach to different cultures, communication styles, and working styles

Graduation from a tier 1-2 institute, preferably MBA

• 10 - 12 years of total work experience with atleast 3-5 years of experience in insurance industry/ consulting firms
• Minimum 2 years of experience in innovation, strategy & operations, transformational roles
• Experience in Digital transformation in Insurance domain to be of added advantage.
• Experience of leading junior consultants

Job tags

Salary