Paradise Placement Consultancy
Location
Aurangabad | India
Job description
Hiring for MNC surveillance products manufacturing Industry
Experience: min 1-year hardware & networking support
Salary: 20,000/- to 22,000/- PM
Job Responsibilities:
- Remote support engineer in the expert desk team, the role was to troubleshoot
and resolve client/customer queries remotely - Providing support to end-users through voice and non-voice channels
Collected and analyzed feedback and worked on the improvement of customer
satisfaction with provided - Created knowledgebase articles for new hires so that they can use it effectively to
troubleshoot the user issue and resolve it.
Assigned with direct/critical cases from managers/vertical heads - Searching Additional product details, such as warranty information and manufacturing details
- Ancillary data including PDFs and images
- Network administration, Troubleshooting network problems at various levels
- Perform operating systems management and support.
- Systems Administration, Networking & Facilities Management.
- Complete support to surveillance product
Job Location: Shendra MIDC, Aurangabad
If you are interested kindly share your updated resume & call for further details
Email: [email protected]
Contact: 7249840333 / 9765567505
Remote Desktop Support,Hardware & Networking,voice and non-voice channels
Designation: Technical Support
Vacancies: 3
Experience: 1.0 Year(s) - 6.0 Year(s)
Job tags
Salary
Rs 2.4 - 2.7 lakhs p.a.
