Associate Project Manager

Location

Delhi | India

Job description

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

 

Ready to redefine air travel? The journey starts here, with you at SITA.

 

ABOUT THE ROLE & TEAM:

Join SITA's Project Management & Delivery Practice and contribute to supporting the Project Management community with best practices, training & learning capabilities, processes, and tools for efficient project delivery. You will be working closely with client facing project managers from all geographies and portfolios. Your ability to thrive in a fast-paced environment and engage with individuals from various backgrounds will be crucial to your success in this role.

 

WHAT YOU WILL DO:

In this role, you will be tasked with overseeing a blend of business-as-usual activities within the Practice Team and taking the lead on internal projects aimed at enhancing training and learning programs, communication, and process documentation.

Tools

• Lead a project to redesign the SITA Project Management SharePoint portal, overseeing both the design and ongoing maintenance.
• Manage the team documentation SharePoint repository.
• Perform daily tasks on KnackHQ, including Salesforce data export/import.
• Handle the management and debugging of tool exception error messages, particularly those related to PM tool sync messages with Data Repository
• Demonstrate a willingness to learn additional tools, such as Salesforce and Power BI.

Reporting

•   Generate various customer-facing project performance reports and maintain dashboards.
• Assist in financial management reporting.
• Provide support for audits on customer-facing projects, collaborating with GEO/Portfolio PMs to address identified governance misalignments.

Training

• Develop, publish, and maintain the yearly project management training agenda on the portal.
• Collaborate with training vendors on logistics for external training programs and manage the procurement process.
• Administer updates to the SITA Project Management Curriculum quarterly or as needed.
• Support the onboarding programmed for new project managers.

Documentation

• Proof and publish training and process documentation.
• Lead a project to enhance process and training documents, migrating them from word static word documents into an interactive online format.

Communication

• Manage global PM portal communications.
• Assist the team in establishing PM forums to connect with the project management community, share information about the team's work plan, upcoming events, and collect feedback on community requirements.
• Lead a project to establish communication governance for the team aligned with corporate communication style & guidelines.

 

EXPERIENCE:

 

• University degree or equivalent experience
• Ideally you have a track record in Project Management, managing projects . Optimally you have experience with an IT solutions or airline industry solutions provider.
• Good understanding of project management methodologies and the project life cycle.
• Basic MS SharePoint design skills.
• Excellent English writing and proofreading skills.
• Demonstrate excellent presentation skills.

 

NICE-TO-HAVE:

 

• Formal project management training and certification - PMP desired but not mandatory

 

 

WHAT WE OFFER:  

 

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:

 

🏡 Flex-week: Work from home up to 2 days/week (depending on your Team's needs).

⌚ Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.

🌎 Flex-location: Benefit for 30 working days from anywhere around the world each year!

🙌🏽 Competitive benefits according to the local market

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.

Job tags

Salary