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Senior Executive


EXL


Location

Chennai | India


Job description

Overview

Qualifications

  • 12th Grade

Experience

  • 0 to 3 years' experience in an international voice process.

Communication Skill

  • Possess a very good command over English Language. Should be good at Negotiating

Working Hours

  • 40 Hours per week as a full time employee

Telecommuter/Internet Requirements, If Applicable

  • Started Work from Office

Skills And Abilities

  • Ability to communicate effectively. Strong Command over English.
  • Enunciation ability.
  • Interpersonal skills like listening, questioning, intonating.
  • Self-driven, result oriented, team player.
  • Should possess right attitude, patience and a habit of working hard.
  • Hands on experience in MS Office Suite (Word, Excel).
  • Solid analytical skills
  • Curiosity and interest in analyzing, understanding process in depth.
  • Proactive handling of files for potential recovery.
  • Interacting with US based attorneys, insurance companies and hospitals.
  • Notifying other parties of the recovery interest; conferring with them concerning settlement.
  • Maintaining accurate file documentation.
  • Responding timely to all electronic, written and verbal communications.
  • Using available resources to investigate on paid claims.
  • Reviewing and evaluating accident or incident reports, individual claims, medical or other documents relating to funds paid.
  • Adhering to established settlement authority levels.
  • Evaluation, Aggressive negotiation and recoveries.
  • Maintaining a high level of productivity, Quality and confidentiality.


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