---

---

Location

Bangalore | India

---

Job description

Greetings from JobShop,

We are India's Largest BPO Recruitment Company.

Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation.

Please Call Call Fathima 7975448259

Or Call any of our HR's in 996408000 or 080-46115600 or visit jobshop.ai to explore other open positions with us

Manyata Tech Park – International Voice Process
Whitefield – International Voice Process, International Tech Support & International Semi Voice Process
Maratha Halli – International Voice Process & Social Media Process
Electronic City – International Voice Process & International Non Voice Process
Bellandur - International Voice Process

For More Details Please Call Fathima 7975448259

Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication

Roles and Responsibilities: -
Customer Focus
• Take ownership of each customer while empathizing and prioritizing customer needs
• Resolve conflicts and manage customer expectations
• Determine customer needs and provide appropriate solutions through relationship building
Communication Skills
• Effective verbal and written communication with both external and internal customers
• Document customer account activities thoroughly and concisely
• Engage in interactive dialogue with customers through active listening
Problem Solving Skills
• Approach problems logically and with good judgment to ensure the appropriate customer outcome
• Make appropriate decisions on behalf of the customer quickly and effectively
• Effectively prioritize work to ensure efficiency
• Conduct research as needed
Analytical Skills
• Critical thinker and ability to exercise independent judgment
• Accuracy and attention to detail
• Required to abide by all applicable regulatory and department practices and procedures
Computer Skills
• Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
• Fluency in Windows Operating Systems and Microsoft Office tools

For More Details Please Call Fathima 7975448259

Walkin Interview Venue: 92, 2nd Floor, Mosque Road, Frazer Town, Bengaluru 560005
Above More Super Market & Diagonally opposite KFC
or call us on 996408000 or 080-46115600 to speak to any of our HR Recruiters
visit jobshop.ai to explore other open positions with us

****PLEASE DO REFER YOUR FRIENDS****

---

Job tags

---

---

Salary