Customer Service Executive

Location

Delhi | India

Job description

Company Description

Dentalkart is an e-commerce platform specializing in dental products and equipment. Founded in 2016 by Dr. Vikas Agarwal and Sandeep Aggarwal, Dentalkart is committed to providing dental professionals and enthusiasts with top-quality products, a seamless online shopping experience, and a vibrant community for learning and growth.

Role Description

This is a full-time on-site role for a Customer Service Representative located in New Delhi. The Customer Service Representative will be responsible for providing exceptional customer support to Dentalkart's customers, ensuring customer satisfaction and a positive customer experience.

Qualifications

• Customer Service Representatives and Customer Support skills
• 0 to 1 year of experience in handling customer service inquiries and complaints
• Customer Satisfaction and Customer Experience skills
• Excellent verbal and written communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Proficient in Microsoft Office and other relevant software
• Experience in the dental industry is a plus
• Bachelor's degree in a relevant field is preferred

Other Details

Job Nature: Full-time role; Permanent.

Work experience: 0 to 1 years

Working days: Monday - Saturday

Work timings: 10 am to 7 pm

Job Location: Khasra No-714, Near Geetanjali Salon, Chhatarpur, New Delhi.

Job tags

Salary