Location
Ahmedabad | India
Job description
Responsible for smooth processing of Gift City loan disbursement and settlement of loans on due dates. Prepared MIS and inputs on regulatory reports of Loan for GIFT CITY.
Main Responsibilities:
Strategic :-
- Demonstrate and achieve high level of accuracy and proficiency in handling customer transactions and co-ordinate with CSD Branches to ensure timely settlement processing of disbursement, settlement of loans and servicing of monthly interest..
- Have good knowledge of GIFT CITY Product like ECB, Term Loan, Buyer s Credit, BA RA finance etc
- Monitor any new regulations or changes from regulator and HO which impact to bank s loan operation and ensure bank comply with those regulation.
- Support DH to ensure implementation of Policies and IUP in GIFTCITY Branch and ODI.
- Support Core Banking project for system UAT and Report development and enhancement to meet regulatory requirement and efficiency of operations.
- Support launching of New Product arrangement by conducting UAT.
- Review and interpretation of loan administration clauses in the Loan Agreement
- Preparation of Pro-forma Invoices, GST calculation and monthly reconciliation
- Reconciliation and record keeping of all loan disbursement request
Financial :-
- Look at cost reduction opportunities by automating and elimination.
Customer :-
- Deliver a high quality of service to enhance the function's reputation and meet customer's expectations. Work in partnership with CSD Branches towards Disbursement , Rollover, Settlement of loans and servicing of monthly interest. Be the first point of contact on simple enquiries and escalate to appropriate authority. Work in partnership with external counterpart to share information in order to resolve any enquiries. Update status of pending documents and send suitable correspondence and do follow up with Branches.
People :-
- Liaison with Business team, CSD, Branches. Credit for timely quality deliverables of assistance / services.
Other/ Control :-
- Support the Department Head in ensuring a high level of customer service is adopted by all members of the team and escalate any unresolved items immediately.
- Ensure that all transactions under own area of responsibility are processed, confirmed and settled in a timely and accurate basis, in accordance to set procedures.
- Proactively involve in alert resolution
- Maintain good working knowledge of industry trends, products, relevant laws and regulations.
- Adhere to Bank policies as well as guidelines.
- Provide support to the team by assisting in day to day working of the Department
- Assist customers in resolving queries pertaining to their account.
- Timely submission of Statutory and MIS reports.
- Escalate any unresolved complex enquiries to more experienced members of the tea
Candidate Profile
Skills Knowledge :
- Strong PC skills (MS Office).
- Sound knowledge of the Loan operation.
- Good interpersonal skills to deal courteously and effectively with others.
- Good understanding of basic banking products.
- Understanding of local relevant regulations.
Education Professional Qualifications:
- Graduate and/or Post Graduate.
- Regulatory Certification would be preferred.
Job tags
Salary
