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Process Associate - Mortgage Origination & Servicing


Genpact


Location

Jaipur | India


Job description

Process Associate - Mortgage Origination & Servicing - BFS030501

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Inviting applications for the role of Process Associate, Banking
Employee will be responsible to carry out the production at process level in an utmost efficient manner adhering to all the process level protocols

Responsibilities
As part of the Mortgage services team, you will be required to:
•    Ability to comprehend information/data set
•    Ability to deliver work as per agreed accuracy service levels along with good efficiency
•    Communication with onshore team for getting the resolutions on pending information
Qualifications we seek in you
Minimum qualifications
•    Any graduate
Preferred skills 
•    Ready to work on stretched working hours due to volume fluctuations
•    Good comprehension & e-mail writing skills
•    Decision making skills required
•    Ability to analyze and observe things
•    Interpersonal Skills
•    Excel Skills – Intermediate
•    Take non scripted inbound & outbound calls
•    Awareness of Microsoft office resources


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