Yubi Group
Location
Mumbai | India
Job description
About SPOCTO ()
SPOCTO, a Yubi Company (), is a big data analytics company on a mission to revolutionize the digital debt collections industry. As a fintech company that uses Artificial Intelligence (AI) & Machine Learning (ML) to enhance customer reach, engagement, and interaction; Spocto is a pioneer in disrupting the debt collections industry with intelligence. With a purposeful approach towards digitizing rural India through banks & NBFCs, our solutions are already test marketing various products to revolutionize eCollections. Our spirit of innovation & passion to help organizations create greater business impact is reflected through our domain expertise, success rate, client confidence and newer age solution driven approach towards the business. With proprietary algorithms we strive to bring dignity into the debt collections process, ensuring better customer experience and resulting in improved customer relation and retention.
As we continue to grow and disrupt the market through our innovative solutions, we are now part of Yubi - India’s first and largest institutional debt platform that provides full-stack debt infrastructure across discovery, execution and fulfillment.
About YUBI ()
Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the worlds possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it.
In March 2022, we became India’s fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million.
In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance.
Yubi Loans – Term loans and working capital solutions for enterprises.
Yubi Invest – Bond issuance and investments for institutional and retail participants.
Yubi Pool – End-to-end securitisations and portfolio buyouts.
Yubi Flow – A supply chain platform that offers trade financing solutions.
Yubi Co.Lend – For banks and NBFCs for co-lending partnerships.
Currently, we have boarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 40,000 crore.
Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment.
At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 650+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story.
About the job
Role Charter
As the Digital Operations Leader at SPOCTO, you will be responsible for driving the digital operations of our organization, with a focus on leveraging digital channels to enhance customer experience, drive revenue growth, and optimize cost structures. You will lead a team of digital operations specialists and collaborate closely with cross-functional teams to recommend and implement digital strategies that align with our business objectives.
Key Responsibilities:
Driving Digital Operations:
Lead and oversee all aspects of digital operations, including strategy development, implementation, and optimization.
Identify opportunities to streamline processes, automate workflows, and enhance operational efficiency through digital solutions.
Evaluate and recommend the right digital channels and platforms that will result in higher resolution rates, improved customer satisfaction, and increased revenue generation.
Stay informed about emerging digital trends and technologies, and assess their potential impact on our digital operations.
Develop and implement strategies to achieve revenue targets while maintaining a cost-effective digital operations structure.
Monitor key performance indicators (KPIs) related to revenue generation, cost efficiency, and profitability, and take corrective actions as needed.
Inspire and motivate the digital operations team to achieve performance targets and deliver exceptional results.
Provide leadership, guidance, and support to team members, fostering a culture of collaboration, accountability, and continuous improvement.
Qualifications:
Bachelors degree in Business Administration, Digital Marketing, Operations Management, or a related field
Proven experience in digital operations management, with a track record of driving revenue growth and optimizing cost structures through digital channels.
Strong leadership skills, with the ability to inspire and rally teams to achieve targets and deliver results.
Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
Solid understanding of digital technologies, platforms, and trends, with the ability to recommend and implement effective digital strategies.
Exceptional communication, negotiation, and stakeholder management skills.
Job tags
Salary
Rs 0.4 lakh p.a.
