Fast track growth & PnL ownership|Handling multiple clients
About Our Client Our client is a renowned brand in the network security area. Job Description
Provide remote technical support for cloud-based environments from India during UK office hours.
Troubleshoot and resolve issues related to Itential (Workflow), MPLS policies, networking (core and edge), IPv4 and IPv6, large-scale service provider deployments, network cloud (OpenStack), Linux (Ubuntu and Centos), Ansible, JSON, YAML, Protobuf, REST API, and Postman.
Monitor and maintain the health and performance of cloud infrastructure, including Kubernetes, Containerd, Calico, OpenConfig, Cisco Unified Models, and YANG.
Handle tasks related to gNxI (gNMI and gNOI), gNMIc telemetry collection, CICD-Gitlab, Gitlab runners, Gitlab Pipeline Development, and artifactory.
Create and produce documentation, including MoPS, presentations, troubleshooting guides, network and service inventory models/management, and life cycle management of devices and services.
Collaborate with cross-functional teams to develop and optimize workflows and logic for efficient cloud operations.
Stay up to date with industry trends and emerging technologies related to cloud environments and network infrastructure.
The Successful Applicant
Proven experience as a Remote Support Engineer or similar role, preferably in a cloud environment.
Strong knowledge and hands-on experience with Itential (Workflow), MPLS policies, networking (core and edge), IPv4 and IPv6, large-scale service provider deployments, network cloud (OpenStack), Linux (Ubuntu and Centos), Ansible, JSON, YAML, Protobuf, REST API, and Postman.
Familiarity with databases such as Postgres, MongoDB, InfluxDB, ArangoDB, and TimescaleDB.
Understanding of SR-TE, PCEP, BGP-LS, Coloured LSP meshes.
Proficiency in Kubernetes, Containerd, Calico, OpenConfig, Cisco Unified Models, and YANG.
Knowledge of gNxI (gNMI and gNOI) and gNMIc telemetry collection.
Experience with CICD-Gitlab, Gitlab runners, Gitlab Pipeline Development, and artifactory.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and collaborate effectively with remote teams.
Strong organizational and time management abilities What's On Offer Competitive compensation commensurate with role and skill set Medical Insurance Coverage worth of 10 Lacs Social Benifits including PF & Gratuity A fast-paced, growth-oriented environment with the associated (challenges and) rewards Opportunity to grow and develop your own skills and create your future Remote work is here to stay - we offer the flexibility of a hybrid model and WFH Contact: Pratanu Chakraborty Quote job ref: JN-102023-6212731
