Changeleaders.in
Location
Secunderabad | India
Job description
JOB DUTIES ¿ Implementation of SAM Pro and HAM ¿ Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on the Software Asset Management based products (discovery, service mapping, configuration management, event management) ¿ Conduct workshops with clients to articulate the value of the solution. ¿ Develop custom software solutions as required through scripting and software development. ¿ Prepare technical documentation as specified in customer contracts and as internally required. ¿ Ability to setup, configure and code custom integrations using ServiceNow APIs ¿ Expertise with SAM process design and publisher onboarding ¿ Integration expertise with SCCM ¿ Specialization with SAM configuration of groups, roles, reclamation, notifications and forms ¿ Expertise in Software License Compliance QUALIFICATIONS ¿ Strong verbal, written and interpersonal communication skills ¿ Proven expertise in implementing SAM and/or HAM ¿ Certifications in the areas of ITOM, ITSM, ITAM or SAM ¿ Expertise with CMDB and ITIL
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