Location
Bangalore | India
Job description
Job Title: P&C Solutions Manager
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.
About the Role:
- User services: manage P&S Solutions Office with which has multiple solutions and user base
- Process management: responsible for managing a range of back-end processes related to delivery of P&S Solutions world-wide
- Grow our business: support Client Managers (CM), Sales & Origination Team and Product Teams from origination to solution delivery to grow our solutions business.
- Solution development: support solutions owners in further improving the solutions and support innovation in general
- Solution Ambassador: act as ambassador & supporter for all involved P&S solutions
Key Responsibilities:
- Manage registration tasks in collaboration with Client Services, solutions owners, IT
- Prepare statistics, support CM's, Sales & Origination Team, Product Managers, and core UW teams for data and statistics for the user base.
- First level user support for specific solutions
- Maintain SharePoint sites in close collaboration with Product and Sales & Origination teams.
- Pro-actively execute, manage various processes: licensing, user onboarding, legal documentation, tickets triaging & monitoring the transaction pipeline.
- Client Relationship Management: inform on releases, technical updates, and content topics where applicable.
- For any internal performance improvement in the process, support in defining the requirements and perform testing
- Ensure complete adherence of governance standards with respect to deal lifecycle.
- Act as ambassador, contribute to the ambassador networks, support presentation of solutions to clients
- Promote solutions externally at local client events, conferences etc.
- Promote solutions internally at SR Bangalore, build a strong network with local client managers and Product managers
About you and Qualifications:
Educational background and professional experience
- University degree or equivalent
- Experienced professional with at least 6 years' experience, preferably in the re/insurance industry
- Experience with leading small teams for stakeholder delivery.
- Experience in dealing with senior stakeholders
- Previous experience in an operations role seen as positive
Technical and analytical skills
- Proficiency in MS Office suite MS Excel in particular, Power BI will be an added advantage.
- Hands-on experience on Power BI is an added advantage.
- Organization skills previously demonstrated through project, team or committee management.
- Analytical skills regarding technical and financial reinsurance data
- Ability to present complex situations in an easily understandable way
Interpersonal and communication skills
- Comfortable in fast-paced environment
- Strategic thinker, data-driven and analytical in approach to solving problems
- Ability to navigate a vague environment and juggle multiple parallel activities
- Self-motivated, driven, positive, self-starter & strong focus on ownership and execution
- Team player
- Excellent communication and interpersonal skills
- Cultural sensitivity knows how to interact effectively in various business cultures
- Growth mindset, curious to learn and continuously develop
- Proficiency in English language, with additional languages being a valued asset
About Swiss Re
Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
Keywords: Reference Code: 128243
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