Location
Mumbai | India
Job description
About us/Company overview:
mCaffeine is India's 1st caffeinated personal care brand with an exciting range of Caffeinated products for young and aspiring millennials. We believe in Confidence over all skin & body biases. Redefining the age-old notions of beauty associated with colour, we never sell insecurities. We have vowed not to make fairness products. At mCaffeine beauty has no colour or gender. It's about you. You are a revolution, a culture, a routine, a high, and essentially now - a Lifestyle. You are Bold, Young and Confident.
Funding:
We have received ₹240 crore in its Series C round of funding, led by Paragon Partners, valuing the start-up ₹1,000 crore. Singularity Growth Opportunities Fund, Sharrp Ventures, besides existing investors Amicus Capital Partners and RPSG Capital Ventures, also participated in the funding round. We to aim to log ₹700 crore in revenue by FY'24 as we expand its presence across online and offline channels, and bolster our product portfolio. We are ramping up our headcount to about 400 people in the next 18 months
Brand Ambassador:
We roped in Bollywood actor Alia Bhatt as the brand ambassador for our body wash and body scrub. Alia is a perfect representative of this generation, one whom they have seen evolve from a young star and her environmental initiatives, she is also a perfect fit for the sustainable and empathetic ethos we stand for.
Come, join the pack!
Job Summary:
The Quality Manager is responsible for overseeing and managing all aspects of quality control and assurance within the company. They ensure that products meet regulatory requirements, industry standards, and customer expectations by implementing and maintaining effective quality management systems.
Key Responsibilities:
Quality Management System (QMS):
- Develop, implement, and maintain a robust Quality Management System in compliance with relevant regulations and standards (e.g., FDA, ISO, GMP).
Product Quality Assurance:
- Establish and enforce quality standards, specifications, and procedures for the production of personal care products.
- Conduct regular quality audits and inspections of manufacturing processes and finished products to identify and rectify quality issues.
- Monitor and control the entire product lifecycle, from raw material & packing material sourcing to distribution.
- Monitor the product launch process to ensure proper quality assessment in and around regulatory packaging, RM & manufacturing process.
Regulatory Compliance:
- Stay updated on all relevant regulations and standards applicable to industry.
- Ensure products and processes comply with all regulatory requirements, including labeling, safety, and ingredient restrictions.
Supplier Quality Management:
- Collaborate with suppliers to ensure the quality of raw materials and ingredients used in product formulations.
- Collaborate with suppliers to ensure the quality of packing materials (primary secondary & tertiary used in product formulations.
- Conduct supplier audits and evaluations to assess and improve their quality performance.
Customer Feedback and Complaints:
- Establish processes for collecting and analyzing customer feedback and complaints.
- Take corrective and preventive actions to address customer concerns and improve product quality.
Training and Development:
- Provide training and guidance to employees on quality control procedures and best practices.
- Foster a culture of quality and continuous improvement throughout the organization.
Documentation and Reporting:
- Maintain comprehensive records of quality data, testing results, and compliance documentation.
- Generate regular quality reports for management and regulatory authorities.
Risk Management:
- Identify potential quality and safety risks and develop mitigation plans.
- Investigate and report any product recalls or quality-related incidents.
Continuous Improvement:
- Lead initiatives to continuously improve product quality, manufacturing processes, and efficiency.
- Implement quality improvement tools and methodologies.
Qualifications:
- Bachelor's degree in a relevant field (e.g., chemistry, biology, engineering).
- Experience in quality management, preferably in the personal care or cosmetics industry.
- Strong knowledge of quality standards, regulations, and best practices.
- Excellent communication, leadership, and problem-solving skills.
- Detail-oriented with a strong commitment to quality and safety.
Social Media handles:
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Contact us:
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