Director of Sales and Marketing

Location

Kochi | India

Job description

Job Description

• The DOSM provides professional advisory and executes support service to the GM in order to reach the establishment strategic goals.
• He/She participates in putting the revenue targets for the annual hotel business plan for rooms, F&B and minor operating departments.
• He/She sets and maintains the yield management strategies along with Director of Revenue and GM.
• He/She ensures field sales team is update date with market trends and clients' needs and follows up on their activities' outcome.
• He/She manages and controls department budget and expenditures.
• He/She supervises the Marketing work and the quality and standard of all printings, collaterals and promotions (online, offline)
• Oversees the meeting and Events section making sure targets are met and customers are satisfied.
• He/She manages all aspect of the sales and marketing activities making sure the team is working towards achieving hotel's budget.
• He/She ensures that the Hotel consistently disposes of adequate, motivated and skilled personnel within the sales team.
• He/She provides clear direction, establishes goals and appropriate timeframes.
• He/She manages conflicts and coordinates with all hotel departments.
• He/She drives all hotels specific programs that affect guest satisfaction and profitability in the hotel
• Demonstrates an ability to set priorities, develops managerial work strategies (using delegation, empowerment, meetings, action plans)
• Conducts regular associate's meetings to keep them all aligned with the goals and well informed about.
• Conducts performance review and evaluate team's performance. Coaches and impact team member development plans within the department.
  

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