order management specialist.

Location

Pune | India

Job description

Responsibilities 

1. Effectively manage day-to-day tasks to ensure opportunities progress to revenue as quickly as
2. possible, including assisting with processing of orders in our CRM tool, coaching sellers on the
3. gatekeeper checklist, collaborating with team members to share best practices, and leading all
4. PO Mgmt & Tracking activities
5. Day-to-day tasks consist of reviewing opportunities in gatekeeper que for accuracy &
6. completeness, ensuring a smooth handoff of opportunities to finance counterparts, requesting
7. client modifications or adjusting block/unblock status, processing new material code requests,
8. Help spotlight deficiencies in the quote to invoice cycle; includes evaluating the integration of
9. CRM and Finance platforms and assisting with training support of our selling teams to ensure
10. their first-time right success rate moves towards 100%
11. Partner closely with major business functions across the quote to invoice life cycle including
12. Finance and Sales to resolve order questions and process orders within defined service level
13. agreements and without error
14. Drive compliance with company policies, business rules and revenue recognition principles.
15. Effectively manage numerous requests concurrently and on deadline; includes managing
16. expectations and escalating delays to leader in timely manner.
17. Build and utilize deal tracking and status reports with a sharp focus on details to identify
18. bottlenecks in the quote to invoice cycle and alert sellers to stale opportunities to help maximize
19. revenue.
20. Proactively identify opportunities to improve the order process, resolve inconsistencies and give
21. insightful feedback to cross functional stakeholders in an effort to improve efficiency in the
22. order cycle

Job tags

Salary