Location
Gurgaon | India
Job description
Job Overview
We are seeking a highly skilled and enthusiastic Hospitality Professional to join our team as a Hospitality Professional, you will be responsible for providing exceptional guest service and ensuring a memorable dining experience. This is a full-time position based in Gurgaon, Haryana, India. The ideal candidate will have 1 to 3 years of experience in the hospitality industry.
Qualifications and Skills
- 1 to 3 years of experience in the hospitality industry
- Strong knowledge of guest service management
- Excellent communication and interpersonal skills
- Ability to work well under pressure and handle multiple tasks
- Sound knowledge of food and beverage operations
- Positive attitude and a passion for hospitality
- Exceptional problem-solving skills
- Familiarity with guest reviews and online platforms
- Knowledge of food and beverage menus
- Ability to build and maintain positive guest relations
Roles and Responsibilities
- Greet and welcome guests in a warm and friendly manner
- Provide courteous and efficient service to enhance the guests' dining experience
- Take and process food and beverage orders accurately
- Effectively communicate with kitchen and bar staff to ensure timely delivery of orders
- Handle guest inquiries, complaints, and resolve any issues promptly
- Maintain cleanliness and organization in the dining area
- Monitor guest reviews and feedback to improve overall service quality
- Assist in arranging special events, parties, and functions
- Adhere to company policies and procedures, including health and safety regulations
Job tags
Salary
Rs 15000 - Rs 25000 per month
