RoadCast
Location
Delhi | India
Job description
Greetings to all,
At RoadCast, we are building the world's most advanced logistics automation platform. We partner with organisations to offer them a complete mobility management suite to help them scale their business faster than ever.
RoadCast's technology expertise has been successful in helping our customers create efficient supply chains across the world. Our Ai powered technology backs some of the leading enterprises globally.
Responsibilities:
· Contact potential or existing customers to inform them about a product or service using scripts
· Answer questions about products or the company
· Ask questions to understand customer requirements and close sales
· Direct prospects to the field sales team when needed
· Enter and update customer information in the database
· Take and process orders in an accurate manner
· Handle grievances to preserve the company's reputation
· Go the 'extra mile' to meet sales quota and facilitate future sales
· Keep records of calls and sales and note useful information
Skills:
· Proven track record of successfully meeting sales quota preferably over the phone
· Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
· Ability to learn about products and services and describe/explain them to prospects
· Excellent communication and interpersonal skills
· Cool-tempered and able to handle rejection
· Outstanding negotiation skills with the ability to resolve issues and address complaints
Job tags
Salary
