WNS Global Services
Location
Mumbai | India
Job description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Requirement / Qualifications
:
• Diploma/Graduate
• Preference for Domain specific certifications such as, various Azure, AWS, etc.
• Direct involvement with inclucding by not limited to PCI /ISO / SOC compliance audits
• Bachelor’s degree in a technical field, or experience and certifications showing required knowledge
• 3 - 5 years of total experience or 1 - 3 years of relevant experience with Azure Cloud (Cloud DevOps)
• Exceptional communication skills
• Comfortable working on multiple projects and issues simultaneously
• Demonstratable desire to learn and remain current with technical knowledge
• Experience with Azure PaaS services such as Azure App Service, Azure SQL Database, Cosmos DB
• Comfortable working in an Agile-like environment, working in a backlog such as with Jira or other tools.
• CI/CD with tools such as Azure Pipelines, GitHub actions, Jenkins, or other
• Experience with Log Analytics, Application Insights, and other Azure Monitor tools
Responsibilities :
• Managing and prioritizing assigned tasks collaborating with team members when needed – business projects, change controls, documentation, and vulnerability remediation, etc.
• Maintain, and work proactively on Azure infrastructure and services.will work with PaaS and IaaS
• Help mature CI/CD processes and pipelines.
• Troubleshoot issues with networking, Azure infrastructure, and DevOps-related issues
• Organization of priorities and clear, concise documentation
• Provide breakdowns of technical projects into steps with time estimates
• Collaborate with colleagues (development teams, infrastructure, management)
• Azure (and other cloud such as AWS) experience managing large environments
• Configuring and Deploying Azure Services
• Networking, including vnets, private networking, and private endpoints in Azure
• Ability to work with Hybrid-networking scenarios with on-prem to Azure connectivity, VPN Gateways
Expectations :
• Strong understanding of cloud and on premises technology
• Ready to work in Rotational shifts (including night shifts)
• Accountable for ensuring SLA adherence with on time ticket acceptance and closures.
• Responsible to manage cloud infrastructure, security.
• General knowledge of using IAM, including service principals, managed identities, configuring and using Azure AD Apps
• Must be knowledgable in best practices
• Identify misconfigurations and unoptimized service plans
• Make recommendations to management, and providing a cost/benefit comparison.
• Contribution to a centralized documentation repository.
• Participated in ITIL change management processes.
• Manage maintenance window tasks, document impacts, and communicate with stakeholders
• Expert level technical troubleshooting and problem solving
• Bachelor degree
Job tags
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