COO & Functions
Location
Pune | India
Job description
Job Title : Workload Automation Engineer
Location: Pune
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
Hybrid Working
Structured hybrid role:
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.
Introduction:
Workload Automation Specialist is accountable for the engineering, development and support of number of key services within the Bank used for scheduling infrastructure and management of our Workload Automation systems. This is an individual contributor role to work with diverse team of talented engineers within the System Management team.
What will you be doing?
This position is for a senior analyst to work on the operational delivery and support of strategic workload automation solutions in use across the Barclays group.
• Provide 24x7 (via on-call) support ensuring incidents and changes are processed within SLA.
• Responsible for management and availability of the Workload Automation toolsets such as Autosys, TWS Distributed and TWS Mainframe.
• Handling system generated events and user issues via the incident management process
• Incident, Change and Problem management via Service Now Implementing Change Requests and Service Requests in a timely fashion and to established guidelines
• Handling Major Incidents as per the MI management process
• Coordinate with Projects, Users, IT run and Engineering to deliver on new requirements.
• Ensure fault resolution and escalations are handled in a timely manner using Change and Problem management processes.
• Support the implementation of core infrastructure changes
• Ensure documented procedures followed and new provisioned for new issues or processes
• Estate Management – ensure all tools maintained to the latest level to mitigate risk and ensure vendor support where possible
• Support global DR tests
• Raising of and management of Vendor supported issues
• Cross Training of processes/procedures/tools
• Contribute to the toolsets continuous improvement lifecycle
• Technical lead/deputize for manager
• Participate in on-call rota to ensure 24x7 operational support
• Stakeholder management with active communication skill
What we’re looking for:
• Good hands-on skill in Autosys Admin activities.
• Must be a self-starter and able to prioritise a constantly changing workload, delivering short and long term initiatives; pro-active, thorough, organized and energetic.
• Strong knowledge and experience in Windows and UNIX/LINUX platforms.
• Scripting and programming languages (any of Perl, Shell, PowerShell) and SQL queries.
• Collaborates regularly and effectively with colleagues across Business and Technology teams; proactively drives team cohesion
Skills that will help you in the role:
• Good hands-on skill in Autosys Admin activities.
• Strong knowledge and experience in Windows and UNIX/LINUX platforms.
• Scripting and programming languages (any of Perl, Shell, PowerShell)
• Experience with SQL queries.
• Minimum Qualification – Any Bachelor/B.E./B. Tech or equivalent
• Experience in the management/operational support of workload automation applications like TWS Distributed and TWS Mainframe.
• Experience in Chef automation is preferred
• Exposure to governance, control and risk management policies. Understanding of ITIL – Event/Incident processes
Where will you be working?
Pune
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
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