Catalog Analyst

Location

Chennai | India

Job description

b Title: Data Labelling & Content
validation
Job Designation Senior Team Member
Vertical: E Commerce Location: Chennai
A. Pre-requisite for the role
Essential Qualification and Work Experience:
1. Graduate in any discipline with 1-4 yrs of work
experience
Soft Skills :
Good written and verbal communication
Attention to detail
Typing skill (atleast 40 words/ min) with no error
Technical Skills:
1. Good command on MS Office
2. Internet usage
Preferred Qualification:
Worked in e-commerce catalog management/
content validation/ data labelling
Preferred Technical Skills:
1. NA
B. Position Summary:
Essential duties and responsibilities include the following (other duties may be assigned)
Catalog analysts will be responsible for working on one or more critical programs or tasks for a product
category. The tasks include (but not limited to) audit vendor submissions to meet client's catalog standards,
interacting or coordinating with suppliers/manufacturers, identifying and correcting errors/complaints,
maintaining records of work received and performed. The individual is expected to perform these tasks by
using fair judgement in understanding instructions provided by the process lead/manager. The role will have
daily deliverables across productivity, quality and utilization as basic metrics. This role will work with various
partners within the organization to enhance the business.
Responsibilities:
• Handle daily volumes of the assigned tasks and ensure that the given SLA are met per the quality
standards.
• Maintain records of day-to-day work by updating the trackers to reflect work done.
• Demonstrate excellent time management skills.
• If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead.
• Interacting and collaborating with suppliers or merchants to accurately reflect the product
information in the client catalog.
• Willingness to take initiatives and responsibilities.
Requirements:
• Must be flexible to meet business requirements.
• Bachelor's degree in any discipline.
• Proficient in MS Office tools.
• Strong written and oral communication skills in English is critical for the role.
• Strong business communication skills to communicate with internal or external stakeholders clearly
and concisely.
• Good logical thinking and problem-solving ability.

Job tags

Salary