Director, Product Management
Location
Secunderabad | India
Job description
Your opportunity
We're looking for a data-driven and entrepreneurial product management leader who cares more about building high-impact product experiences than the process of Product Management. This job is a formative career opportunity to define critical product areas to drive on new account growth and monetization and billing strategy. This leader will help establish and grow a team of talented PMs. New Relic is widely recognized as the only observability vendor with a fast-growing PLG motion and a true usage-based pricing model. This role will define aspects of our product onboarding, product-led growth (PLG), billing health and monetization for the platform that engineers at some of the world's best companies use every day. This role is ideal for a technical product leader who is passionate about tools for engineers and is excited about defining the next generation of observability experiences. You will find this leadership role to have a direct impact like you would in a startup, yet benefit from the safety of a $1B business with a clear product-market fit and a very large addressable market.
What you'll do You will own product direction for New Relic's APM team in partnership with the head of APM Engineering. Focus areas include:
- The canonical list of problems we're solving and could be solving for our customers with APM
- A data-driven approach to understanding user journeys - finding out what works and opportunities to improve the product experience
- The product strategy & roadmap to solve more customer problems, drive greater user adoption, and greater product differentiation
- Ship UX that allows power users to go deep and new users to intuitively understand how to get started
- Driving adoption of related platform capabilities
- Lead Product Managers on the APM team
This role requires - BS/BA degree required in Computer Science or Engineering or applicable work experience
- 15+ years demonstrated experience in Product Management/Engineering
- 8+ years people management experience desirable
- Previous experience with Observability tools.
- Expertise in making product decisions using data analytics and understanding product usage patterns
- A love for delightful UX and a keen eye for detail
- Prior experience with monitoring tools - as a user or as a builder
- History of getting things done that require cross-functional collaboration and alignment
- References from partners in Engineering and Design
- Experience leading product management with a passion for people leadership rooted in helping your team do their best work, hiring, and performance mentoring
- Frameworks to balance technical debt reduction with introducing innovations
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you are interested in a position and require a reasonable accommodation to complete any part of the application or recruiting process, please visit to submit your request.
Our hiring process Please note that visa sponsorship is not available for this position.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
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