SRU-Audit (Customer service-Audit)

Location

Mumbai | India

Job description

Opening with a leading Insurance Company for their office in Mumbai.

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Role: Customer Service department -Quality Analyst

Location: Mumbai

Experience: 3 years+

Looking for the candidates only from Life insurance.

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Roles Responsibilities:

1. Management of Quality Audit
2. Handling the Quality Analysis for the team
3. Identifying root cause of complaints
4. Interaction with stakeholders
5. Taking corrective actions to avoid future complaints.
6. Communication skills
7. Listening skills
8. Process grasping power
9. Good knowledge of the processes and systems
10. Basic excel skills

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Interested Candidates share resume at [HIDDEN TEXT]

Job tags

Salary