Location
Mumbai | India
Job description
Opportunity
Has overall sales responsibility for customer relationships and
performance of an assigned customer portfolio for a medium impact
client base in any size cluster/geographical area.
We Offer:
As part of the A. P. Moller - Maersk Group, you will manage and develop the overall business relationship and performance across the entire customer supply chain of the account portfolio, covering the whole range of Maersk products.
An exciting career opportunity in an international, challenging business setting characterized by high pace and diversity. You will focus on creating valuable relations with current and new customers and build strong pipeline in special cargo segment and responsible for delivering the Maersk Strategic Priorities.
Key Responsibilities:
- Lead and be accountable for the forwarding segment.
- Pursue the Vision of Maersk to be an Integrator of Container logistics and work around digital products.
- Manage assigned customers and budget base - with a view of build a portfolio and business plan for the next 3 years.
- Develop customer value propositions for all appropriate business opportunities.
- Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers.
- Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements).
- Establish internal network in India cluster and globally to facilitate resolution of customer issues.
- Build understanding of all service offerings to be able to offer integrated solutions.
- Communicate significant trends, rate changes and policies to assigned accounts.
- Ensure Customer Relationship Management tools (Salesforce.com) are updated on time and with high-quality data.
- Deliver client profitability as per budget.
- Ensure successful business onboarding and contract compliance.
- Responsibility for both contractual sales control and non-control which will vary from client to client, and for different products and services within the same client
- Manages assigned customers and budget base pursues and secures business in line with the business objectives.
- Probes and identifies customer needs and provides solutions.
- Builds a good understanding of target customers and the assigned account
base. - Communicates significant trends, rate changes and policies to assigned
accounts. - Researches and understands the territory to identify and establish
business contacts with potential customers. Researches and analyses competitive and industry trends.
Who we are looking for:
- Logistics work experience of around 3 to 5 years
- Ability to interact with senior stakeholders and build good engagement levels
- Should be able to be in the constant hunt for new business and ensure their movement through the sales cycle.
- You should have excellent interpersonal, presentation and communication skills (both written and oral)
- Ability to work as a team
- Good knowledge of Air, LCL, warehousing, Ocean business
- You should possess enthusiasm, a strong work ethic and a willingness to learn.
- A self-starter, who can work with complex business solutions and work through ambiguity.
- In addition, you should have organizational and time management skills including multitasking, prioritizing, and the ability to plan work activities efficiently to meet deadlines.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Job tags
Salary
